Supported Housing Worker

Julian House; Trowbridge; On-site; GBP 26,000; Full time

Job summary

A charity organization is seeking a Supported Housing Worker to provide support to single homeless clients in Trowbridge. This rewarding role involves managing referrals, creating personalized support plans, and ensuring client safety through effective safeguarding practices. The position offers a salary of £25,235 per year, with a range of benefits including 27 days leave and a competitive pension scheme.

Benefits

Access to an Employee Assistance Programme

27 days annual leave plus bank holidays

30% discount at the charity shop

Generous pension scheme

Career development opportunities

Reflective Practice sessions with external facilitators

Qualifications

• Experience working with individuals exhibiting challenging behaviours.
• Proven ability to form meaningful relationships with clients and support services.

Responsibilities

• Manage referrals into the service, ensuring a smooth assessment process.
• Create and deliver personalised support plans and risk assessments.
• Champion safeguarding by adhering to policies for safety.
• Empower clients with advice and information connecting them with services.
• Oversee daily operations ensuring adherence to health and safety standards.

Skills

Experience working with people who may have complex needs

Ability to build effective relationships with clients

Job description

Overview

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!

Job details

Job Role: Supported Housing Worker
Salary: £25,235 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Trowbridge, Wiltshire

Additional information

• Participation in an on-call, out-of-hours rota
• Flexibility to work evenings and weekends

About the Role

As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.

Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.

This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.

Responsibilities

• Manage referrals into the service, ensuring a smooth and supportive assessment process.
• Create and deliver personalised support plans and risk assessments to help clients thrive.
• Champion safeguarding by following policies and procedures to keep everyone safe.
• Empower clients by offering advice, information, and support to connect them with the right services.
• Oversee the day-to-day running of the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

If you’d like to view the full job description, just drop us a message at [e-mail] — we’ll be happy to send it over!

Qualifications / Requirements

• Experience working with people who may have complex needs and/or challenging behaviours.
• Able to build effective relationships with clients and services.

Benefits

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.

If you would like to discuss any convictions you may have, please contact the recruitment team. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!