Supported Housing Service Manager (Community Manager)

Emmaus; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A community support charity in Greater London seeks a Supported Housing Service Manager (Community Manager) to lead and manage support services for individuals facing homelessness. This full-time role at Emmaus Greenwich involves overseeing the care and development of companions, ensuring appropriate referral processes, and collaborating with external agencies. The ideal candidate will have strong leadership skills and a passion for social support. Salary ranges from £30,000 to £36,000 per annum.

Qualifications

• Proven experience in managing support services.
• Ability to support individuals facing homelessness.
• Strong leadership and team management skills.

Responsibilities

• Lead support services at Emmaus Greenwich.
• Ensure the welfare and development of companions.
• Manage referrals for new companions.

Skills

Effective safeguarding

Managing physical and mental health

Development of companions

Independent accommodation support

Job description

Emmaus Greenwich supports people to move on from homelessness

Emmaus Greenwich provides a home and meaningful work opportunities for as long as this is needed

You can make a difference, by donating, getting involved or visiting one of our shops

One of the most important aspects of the Emmaus ethos is solidarity, helping others who are vulnerable or experiencing difficulties

Supported Housing Service Manager (Community Manager)

CLOSING DATE: Ongoing LOCATION: Emmaus Greenwich, Plumstead SALARY: £30,000 - £36,000 per annum depending on experience TYPE: Full time WORK LOCATION: On Site

Emmaus Greenwich is recruiting a Supported Housing Service Manager (Community Manager) to lead our support services, including effective safeguarding, managing the support of companions’ physical and mental health, safety, and personal development, and assisting and encouraging companions to move into independent accommodation, where appropriate.

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich are our companions . Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About the role

The Supported Housing Service Manager (Community Manager) is responsible for the overall management of the residential accommodation. This role involves taking responsibility for the management of all activities relating to the welfare, care and development of companions, in a manner which embodies the Emmaus ethos. The Supported Housing Service Manager (Community Manager) takes responsibility for ensuring that companion support is appropriate for individual needs and is delegated, administered, and recorded effectively.

This role requires taking a lead with assessing and approving referrals for new companions. It involves supporting and managing other members of staff in the running of, and maintaining the well-being of, Emmaus Greenwich. The Supported Housing Service Manager (Community Manager) will deliver sustainability by overseeing costs and ensuring efficient resource management, and work with external agencies to ensure a stream of appropriate referrals.

About Emmaus

Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.

How to apply

To apply for this role please send your CV, covering letter and a one page explanation of how you meet the person specification to [emailprotected] or post it to: Emmaus Greenwich, 226 Elmley Street, Plumstead, London, SE18 7NN.

Our job pack below is available for download and provides you with useful information about our organisation, the job vacancy and the application process. Please take the time to read this pack and our website to find out more about our charity, community and social enterprise. (Please note that due to the large number of applications, we are not always able to respond to all applicants.)

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience