Supported Housing Manager

YMCA DOWNSLINK GROUP; England; On-site; GBP 36,000 - 45,000; Full time

Job summary

A community support organization in West Sussex is looking for a Supported Housing Manager to lead a team and ensure high service standards in supported housing for young people. Responsibilities include managing operations, leading staff development, and fostering partnerships with local organizations. Candidates should have substantial experience, strong communication skills, and knowledge of trauma-informed care. This role offers a permanent position with a 37.5-hour workweek.

Qualifications

• Substantial experience in leading teams in supported housing or similar services.
• Strong understanding of RSH and Ofsted frameworks.
• Proven experience in overseeing safeguarding procedures.

Responsibilities

• Manage and lead a team to ensure high service standards.
• Oversee daily operations to meet service specs including Trauma-Informed approaches.
• Develop partnerships with effective working relationships.

Skills

Leadership and People Management

Team Development

Communications

Safeguarding Procedures

Trauma-Informed Care

Job description

Position Overview

Supported Housing Manager – West Sussex Transitional Housing Services, YMCA DownsLink Group.

37.5 hours per week, permanent, Monday to Friday, 9am‑5pm, with one late shift per week and participation in an out‑of‑hours on‑call rota.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self‑confidence, and supporting emotional wellbeing and mental health.

Our values – we do what’s right, we work with heart, and we build real connections – guide and shape how we show up for children and young people we support and for each other.

Responsibilities

In delivering the role, you will be responsible for:

• Leadership and People Management: Lead and manage a team, recruiting and inducting new staff and supporting their performance to ensure high standards of service at all times.
• Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification and reflects Psychologically Informed Environments (PIEs), Trauma‑Informed approaches and restorative practices.
• Identify, map and encourage the strengths and talents of each young person, enabling them to acquire the skills needed to lead independent and fulfilling lives.
• Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core commissioned service (or that have the potential to) and attend relevant multi‑disciplinary meetings as needed.
• General: Be a member of the out‑of‑hours ‘on‑call’ rota to provide out‑of‑hours management support to projects in the wider locality.

Qualifications

• Substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk.
• Strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma‑Informed Care and Psychologically Informed Environments.
• Confident and effective communicator with strong facilitation and decision‑making skills.
• Proven experience in overseeing safeguarding procedures within residential services and modelling professional standards.
• Knowledge of supporting staff through challenging situations with calmness and clarity.

Application Deadline

CLOSING DATE : Sunday 14 December 2025 at midnight.

Contact

If you would like any further information or an informal discussion about this post, please contact [e-mail]. Should you require any assistance with our application process, please email us at [e-mail].

Employment Restrictions

We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.

Equal Opportunity

An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility: If you require assistance or have questions regarding the application process, please do contact us.

All staff and volunteers must be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third‑party service provider.