Support Workers, Ballyoan House, Derry~Londonderry

NIFHA - Northern Ireland Federation of Housing Association; Derry/Londonderry; On-site; GBP 20,000 - 29,000; Full time

Job summary

A community support organization in Derry/Londonderry seeks Support Workers to provide care in a supported living environment for individuals with mental health issues. Responsibilities include delivering 24-hour support and assisting tenants in their daily activities. Applicants must have QCF/NVQ 2 in Health and Social Care or equivalent, along with relevant work experience. The role offers competitive employee benefits including annual leave, occupational sick pay, and training opportunities.

Benefits

20 days paid annual leave

12 statutory holidays

Occupational sick pay

Contributory pensions scheme

Training and Development Opportunities

Free onsite parking

Qualifications

• QCF/NVQ 2 Health and Social Care or equivalent and 6 months experience in a formal care/support role.
• Must be registered with NISCC or achieve registration within 6 months if new to the sector.
• Willingness to work towards the completion of relevant qualification.

Responsibilities

• Provide 24-hour support services to tenants.
• Assist tenants in skill development and daily decision making.

Skills

Experience in formal care/support role

Experience with individuals with learning disabilities

Knowledge of mental health issues

Education

QCF/NVQ 2 Health and Social Care or equivalent

Job description

Home > Jobs > Support Workers, Ballyoan House, Derry~Londonderry

Support Workers, Ballyoan House, Derry~Londonderry Apex Housing Association

• Closing Date: 19 November 2025
• Location: Ballyoan House, Derry-Londonderry
• Job Ref: SWBoan/11/25

Ballyoan House is a supported living accommodation giving care and support for 16 adults with mental health issues. Ballyoan Houses provides 24-hour staff support services, 365 days a year, supporting tenants to develop skills and get involved in day-to-day decision making.

QCF/NVQ 2 Health and Social Care or equivalent and 6 months experience in a formal care/support role* and previous experience of working with individuals with learning disabilities/ mental health issues.

Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.

Or 2 years’ experience in a formal care /support role* and previous experience of working with individuals with Learning Disabilities/ Mental Health issues.

Must be currently registered with NISCC or if new to the sector must achieve registration within 6 months.

Must be willing to work towards the completion of relevant qualification.

*Formal Care / Support may include caring at home, where the carer is in receipt of Carers’ Allowance. Formal Care / Support may also include voluntary work in a formal setting.

Employee Benefits
20 days paid annual leave and 12 statutory, Occupational sick pay / maternity pay, Contributory pensions scheme, Training and Development Opportunities. Free onsite parking.

• 10 Butcher Street Derry City Co Londonderry BT48 6HL