support workers

Dimensions (UK) Ltd.; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading support services provider in the United Kingdom is seeking experienced support workers to help individuals achieve personal goals and provide personal care. The ideal candidates will have a full UK driving licence, previous experience with autism, mental health, and learning disabilities. You will work flexible hours, including long-day and sleep-in shifts, ensuring a supportive environment while maintaining a healthy work-life balance. The role offers competitive pay, ample annual leave, and opportunities for career progression.

Benefits

Competitive pay rate

30 days paid annual leave

Opportunities for career progression

High Street discounts

Life assurance and company pension

Industry-leading training

Enhanced DBS paid by employer

Salary advance scheme

Qualifications

• Previous or transferable experience in a support role is desirable.
• A full UK Driving Licence covering manual vehicles is required.

Responsibilities

• Support people to live their lives as they choose.
• Provide personal care, manual handling, medication administration.
• Offer emotional reassurance during behaviours of distress.

Job description

You will be supporting people to live their lives the way they choose and to achieve their personal goals. Your support may include varying degrees of personal care, some manual handling requirements, medication administration, budgeting, cooking, cleaning, and laundry. You will also need to provide emotional reassurance during behaviours of distress. Full positive behaviour support training will be provided, but previous experience is essential.

Requirements: Previous or transferable experience is desirable, and a full UK Driving Licence covering manual vehicles is required.

Clients

• Kevin – late 30s. Strong, patient, confident support needed. Good initiative, sense of humour, calm and supportive during behaviours of distress. Polite gentleman who enjoys outings in his car, occasional walks, cooking (Bangladeshi and Jewish foods), and watching movies.
• Ray – 40s, non‑verbal communication. Enjoys regular outings, movies, swimming, and the staff must be willing to go in the pool with him. Has interest in museums, long walks in the park, owns a vehicle and enjoys driving three times a day. He has learning disabilities and autism.

Your role will also include providing emotional reassurance during moments of distress, with full positive behaviour support training provided. A full UK driving licence for manual vehicles is essential. If you're a positive, outgoing person, you'll be a wonderful match for our team! We are looking for experienced support workers who have worked within a forensic setting as well as in autism, mental health and learning disabilities.

Long‑day sleep‑in shifts: 9 am – 9 am the following day. Day shifts: 9 am – 6 pm. Sleep‑ins: 10 pm – 8 am (Paid to Sleep). You will be expected to do one sleep‑in per week. Rotas are provided at least four weeks in advance to support a healthy work‑life balance.

Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.

Why choose Dimensions?

• A competitive pay rate with uplift for overtime you choose to work.
• 30 days paid annual leave (including public holidays – pro rata).
• Opportunities for career progression.
• High Street discounts (retail, hospitality, pubs, cinema, etc.).
• Life assurance and company pension.
• Industry‑leading training.
• Enhanced DBS paid for by us.
• Salary advance scheme allowing access up to 50% of earned money before payday.

Other important information

• Applications are reviewed upon receipt; interviews will take place until the positions are filled.
• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone with the right to work in the UK and value diversity in our workforce.
• As disability‑confident leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
• As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 39150 if you require adjustments.
• British Sign Language (BSL) translated videos are available for all of our recruitment communications.