Support Workers

Acuity Care Group; Filey; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care service provider in Filey is seeking compassionate support workers to assist individuals with complex care needs. You'll deliver high-quality care in various settings, promoting independence and wellbeing. The role offers a pay rate of £14 per hour, full-time and part-time positions, and opportunities for training and development. Ideal candidates should have previous care experience or a willingness to learn, along with strong communication skills.

Benefits

Up to £500 Refer a Friend Bonus

Fully funded NVQs in Health & Social Care

Ongoing training and career development

Westfield Health Cash Plan

Discounts at 1,000+ retailers

Employee Assistance Programme

Clear pathways for career progression

Qualifications

• Previous care experience preferred but clinical training will be provided.
• Understanding of behaviours that challenge.
• Comfort around pets.

Responsibilities

• Deliver high-quality, person-centred care in home and community settings.
• Assist with daily routines and community outings.
• Encourage social interaction and emotional wellbeing.
• Provide tracheostomy and PEG care.
• Administer medication and monitor vital signs.

Skills

Compassion

Reliability

Excellent communication skills

Confidence in supporting individuals with complex care needs

Ability to stay calm and adaptable

Job description

Join Our Caring Team – Make a Real Difference Every Day!

Open Day: Monday 27th October

Location: Filey – YO14 9PE

Pay Rate: £14 per hour

Full-time & part‑time permanent positions available – Day & Night Shifts

Support Workers Needed – Complex Care Roles

Are you looking for a role where what you do truly matters?
We’re seeking compassionate, dedicated individuals to join our friendly team in Filey, supporting people with complex care needs to live independently and with dignity.

What You’ll Be Doing

You’ll deliver high-quality, person-centred care in home and community settings. Your responsibilities will include:

• Assisting with daily routines and community outings
• Encouraging social interaction and emotional wellbeing
• Supporting with personal care while promoting independence
• Ensuring a clean, calm, and safe environment
• Providing tracheostomy and PEG care
• Administering medication and monitoring vital signs
• Communicating clearly and respectfully
• Working collaboratively with families and healthcare professionals

What You’ll Need

• Previous care experience (clinical training provided)
• Compassion, reliability, and excellent communication skills
• Confidence in supporting individuals with complex care needs
• Understanding of behaviours that challenge
• Ability to stay calm, adaptable, and empathetic
• Comfort around pets

Why Join Acuity Care Group

We offer more than just a job – we offer a fulfilling career where you can grow and be supported every step of the way.

What we offer:

• £14 per hour and up to £500 Refer a Friend Bonus
• Fully funded NVQs in Health & Social Care
• Ongoing training and career development
• Westfield Health Cash Plan – 24/7 GP access and cashback on health expenses
• Westfield Rewards – discounts at 1,000+ high street and online retailers
• Employee Assistance Programme – mental health, wellbeing and financial support
• Blue Light Card and exclusive ticket offers
• Clear pathways for career progression

About Us

Acuity Care Group has nearly 20 years of experience and over 900 staff across the UK. We’re a leading provider of complex care services, with specialist divisions including:

• Learning Disabilities & Autism
• Bespoke Health & Social Care
• Team Brain Injury

These roles are part of our Bespoke Health & Social Care division. You’ll be supported by a dedicated Complex Care Manager and clinical team who are committed to delivering safe, person-centred care.

Ready to Apply?

If you’re experienced, compassionate, and ready to make a real impact, we want to hear from you.

Please submit your CV today. If you’d like more information before applying, feel free to reach out – we’d be happy to chat.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All offers are subject to Enhanced DBS checks and satisfactory references. We are an equal opportunities employer and welcome applications from all sections of the community.