Support Worker - Waking Nights (Bishops Stortford)

Hft; Bishop's Stortford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days annual leave

Award-winning training

Flexible pay via Wagestream

Wellbeing support (Digital GP, Couns.)

Mobiles/life assurance discounts

Family-friendly policies

Job summary

Hft is seeking a Waking Night Support Worker in Bishop's Stortford to provide overnight, person-centred care. You will help individuals maintain routines, feel safe, and wake ready to engage in their day, with duties spanning personal care, wellbeing monitoring, and teamwork across day and night shifts.

The role requires flexibility for evenings, weekends, and night shifts, with DBS and background checks part of the process.

Qualifications

• Patience, supportiveness, and respect for people’s choices.
• Strong communication skills to build trusting relationships.
• Willingness to learn and work towards a Health and Social Care qualification.
• Flexibility to work evenings, weekends, waking and sleep-in shifts.

Responsibilities

• Provide safe, attentive, and person-centred support throughout the night.
• Respond calmly to needs, offering reassurance and personal care when needed.
• Carry out night-time routines with kindness and respect.
• Monitor wellbeing and report concerns to the daytime team.
• Promote independence in night-time routines and decision-making.
• Collaborate with colleagues to ensure continuity of care between day and night teams.

Skills

Patience

Communication

Flexibility

Willingness to learn

Education

Health and Social Care qualification

Job description

Bring Reassurance. Empower Independence.

At Hft, a leading social care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Waking Night Support Worker, you’ll play a vital role in ensuring people feel safe, supported, and comfortable throughout the night.

This is more than just being present; it’s about creating a calm, reassuring environment where people can rest well, maintain their routines, and wake ready to live the day they choose.

What You’ll Be Doing

Every night is different, but your role focuses on empowering independence, choice, and dignity:

• Provide safe, attentive, and person-centred support throughout the night, ensuring comfort, dignity, and wellbeing.
• Respond calmly and proactively to any needs, whether that’s offering reassurance, supporting with personal care, or handling unexpected situations.
• Carry out night-time routines with kindness and respect, helping people feel secure and valued.
• Monitor and record wellbeing, following care plans and reporting any concerns to the daytime team to ensure seamless support.
• Promote independence wherever possible, encouraging confidence in night-time routines and decision-making.
• Create a safe, positive environment where individuals can rest well and wake ready to achieve their goals the next day.
• Work collaboratively with colleagues, ensuring consistency and continuity of care between day and night teams.
• Shift pattern is 22:00 - 07:00am ( 4 nights per week)

Who you are

You’re passionate about standing alongside learning disabled adults and supporting them to live life their way. You’ll bring:

• Patience, supportiveness, and respect for people’s choices
• A positive, encouraging approach that celebrates achievement
• Strong communication skills to build trusting relationships
• Willingness to learn and work towards a Health and Social Care qualification
• Confidence providing personal support when it’s needed
• Flexibility to work evenings, weekends, waking and sleep-in shifts
• Experience in social care is welcome but not essential; your attitude and values matter most

Life at Hft

Joining Hft means becoming part of a warm, inclusive team that values both your wellbeing and the impact you make. We believe every learning disabled adult should have the chance to live the best life possible, and that begins with supporting our colleagues.

Our values guide everything we do: we’re diverse and inclusive, kind and compassionate, positive and solution-focused, and visionary about what the best life possible can look like. Here, your work has real purpose. You’ll be part of a welcoming team that values what you bring, supports your growth, and ensures you feel included and appreciated every step of the way.

What We Offer

• A role with real impact, where your work empowers others.
• A warm, supportive, and inclusive team culture.
• A role with real impact, where your work empowers others.
• 33 days’ annual leave (including bank holidays)
• Access to award-winning training and career development
• Flexible pay options via Wagestream
• Wellbeing support including Digital GP, counselling, and mental health services
• Discounts on mobiles, life assurance, and referral rewards
• Family-friendly policies and return-to-work bonuses

Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.

Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.