Support Worker STEPS EAST

CORMAC Solutions; Bodmin; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care organization in Cornwall is seeking a compassionate Support Worker to assist individuals with Reablement Care. This role focuses on promoting independence and ensuring safety for service users in their homes. Candidates must possess strong communication skills, empathy, and a valid UK driving licence. The position offers guaranteed paid hours, mileage pay, and opportunities for professional development. Join a supportive team dedicated to improving the quality of life for vulnerable adults in the community.

Benefits

Generous pension scheme

Holiday starting at 23 days

Continuous professional development support

Flexible working patterns

Healthcare Cashplan

Qualifications

• Current right to work in the UK.
• Understanding of reablement and care provision.
• Good verbal and written communication skills.
• Basic IT skills.
• Full driving licence valid in the UK.

Responsibilities

• Support individuals in Cornwall with Reablement Care.
• Promote safety, dignity, and independence.
• Provide assistance with daily living skills.
• Maintain accurate records.
• Monitor health and report concerns.

Skills

Compassion

Empathy

Time management

Attention to detail

Communication skills

Job description

About the role

Are you a compassionate, dedicated, and friendly individual interested in a career as a skilled professional carer? If you’re looking to grow your career with an organisation offering a supportive environment for work‑life balance, guaranteed paid hours, travel time and mileage, and company values that encourage collaborative working and employee engagement, we’d love to hear from you.

Role Purpose

This role supports people in Cornwall with Reablement Care, enabling individuals to return to or remain in their homes and to be as safe and independent as possible.

What you’ll be doing

The Support Worker plays a critical part in helping an individual meet their agreed outcomes. Your work will involve:

• Working with other professionals, team members, or alone to carry out the care/reablement plan.
• Promoting flexibility, dignity, respect, wellbeing, confidence, and independence so the person has the best quality of life.
• Offering safe and appropriate support in a person‑centred way, complying with best practice in health & safety, including basic risk assessments and infection prevention and control.
• Maintaining accurate and factual records as a legal requirement to evidence and communicate actions and outcomes.
• Working safely as a lone worker or with another worker to protect and safeguard vulnerable adults.
• Monitoring health, wellbeing, and progress of service users and reporting concerns or changes to management.
• Providing assistance with daily living skills, personal care, meal preparation, housekeeping, and accessing community opportunities.
• Working in line with diverse community needs to ensure equal access to services and engaging in continuous development and relevant training.

Corserv Care Overview

Corserv Care is part of the Corserv Group, a Cornwall Council Company. It brings together existing services—TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café, and Employment Services—under one brand to improve the quality, capacity, and resilience of the care market in Cornwall.

Essential Requirements

• Current right to work in the UK
• Understanding of reablement and care provision
• Good verbal and written communication skills
• Basic IT skills
• Empathy and a passion to support others
• Excellent attention to detail
• Great time management
• Full driving licence valid to drive in the UK and a vehicle

Safeguarding: We are committed to safeguarding the welfare of all our service users, clients, and customers. This role requires an Enhanced DBS check.

Other Details

Flexible working patterns, paid mileage and overtime available (to be discussed at interview).

Guaranteed Payment

Salary of £23,048 pa (£12.63 per hour). You are paid for a full shift even if a client cancels. Guaranteed paid travel time and mileage at 45p per mile, covering travel and contact time. After a 6‑month probation period you may join our ‘Car Lease Scheme’. Corserv Care pays for your enhanced DBS. Opportunities for permanent employees to work across the organisation on a zero‑hour contract.

Hours

35 hours per week, to be discussed at interview.

Two‑Week Set Working Pattern

Week 1 and Week 2 rolling rota to promote a healthy work‑life balance. Rounds start at 7:00–14:00; evening rounds start at 17:00 and finish at 22:00. Working every other weekend is mandatory.

Locations

Hiring across Cornwall. You will join the nearest Corserv team and base your work near where you live. Some service users will be close to your home; others may require travel.

Training and Development

Full training and continuous development provided: induction may include Care Certificate, Moving and Handling, and Basic Life Support. E‑learning covers mandatory training, TMobile, and care plan training. Job shadowing, team and office support, 1:1 supervision, and annual appraisals are available. Opportunities to achieve Level 2 and Level 3 Health and Social Care qualifications and career pathways within the organisation.

Equipment

Full uniform, PPE, SMART phone, lone‑working device.

Company Benefits

• Generous pension scheme with employer contribution and option to salary exchange for NI savings
• Holiday starting at 23 days (pro‑rata) increasing to 28 with service (plus bank holidays)
• Option to buy additional annual leave through monthly salary deductions (up to 5 days per year)
• Investment and support for continued professional development, including reimbursement of professional fees and access to learning platforms
• Salary sacrifice schemes; Cycle 2 Work, Home & Electronics, Electric Car Access Pool, car scheme for business use with fuel card
• Healthcare Cashplan scheme, employee discount scheme, wellbeing events, volunteering days
• Opportunities to become Safeguarding Advocate, Health & Wellbeing Champion, Mental Health First Aider, Employee Assistance Programme (EAP)
• Occupational health services (counselling, eye test vouchers)
• Life assurance / death in service, enhanced leave (sick, maternity, paternity, adoption, carer's, compassionate, study leave)
• Local benefits partnering, employee recognition awards

About Corserv Care

Trusted, positive, innovative, collaborative. We’re proud to contribute to a brighter future for Cornwall, generating growth and opportunity across the county and beyond. We collaborate with Cornwall Council to provide the best services and care, offering a supportive and creative workplace and investing in professional development. With a diversity of roles across our group of businesses, we’re a great destination for developing your career while living in beautiful Cornwall.

Equality and Diversity

We are committed to equality and diversity and welcome all applicants from all backgrounds and experience.