Support Worker - Southwark Wellbeing Hub

Together UK; Greater London; On-site; GBP 9,000 - 12,000; Full time

Job summary

A leading wellbeing organization in Southwark is seeking a Support Worker to bridge gaps in community services and provide personalized support to individuals experiencing mental health issues. This role involves collaboration with teams and maintaining a safe environment for clients, with essential qualifications including a GCSE in English and experience in mental health support. The position is full-time, and candidates must be willing to work in the community.

Qualifications

• Experience supporting individuals dealing with mental health issues.
• Willingness to work autonomously in community settings.
• Ability to maintain a safe environment.

Responsibilities

• Bridge gaps between health and community services.
• Provide personalized support for mental wellbeing.
• Facilitate a drop-in space for individuals.

Skills

GCSE or Level II qualification in English

Experience in mental distress support

Collaboration with colleagues and organizations

Basic computer skills

Problem-solving skills

Record keeping in English

Education

NVQ Level II in Health and Social Care

Job description

Support Worker - Southwark Wellbeing Hub

Application Deadline: 11 January 2026

Department: Operations

Employment Type: Full Time

Location: Southwark Wellbeing Hub

Reporting To: Abigail Harris

Compensation: £9,843 - £11,295 / year

Description

Part‑time (15 hours)
Salary: £9,842.80 per year plus £1,452 geographical allowance

The role of Support Worker is to bridge the gaps between statutory, health, community and voluntary services and to provide personalised support to anyone with a concern about their own or someone else’s mental wellbeing in Southwark.

We support people to navigate local options of support and to be linked with specialist services which can meet their needs. Our aims are to support people to make informed decisions; to improve the wellbeing of everyone in Southwark & to support those with mental health needs to manage their wellbeing.

The role of Support Worker involves autonomous, mobile working in the community alongside engagement with a fast‑paced team.

Benefits

The Support Worker will facilitate a drop‑in space at our main office and through outreach in community settings. They will hold a caseload of individuals they will support on a one‑to‑one basis for up to 12 weeks. Support Workers are required to coordinate and maintain their own workload and to regularly report on their activities in the community.

Skills, Knowledge & Expertise

Essential

• Minimum of GCSE or Level II qualification in English, or equivalent
• Experience of working alongside individuals experiencing mental distress and in partnership with them
• Able to establish and maintain a safe environment
• Willing and able to collaborate with colleagues and other organisations
• Basic competence in the use of email and word processing software and computerised systems for service user records and reports
• Demonstrate problem‑solving skills relating to housing, welfare benefits, education and relationships
• Able to produce clear records and reports in English

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress
• NVQ Level II in Health and Social Care, or equivalent

Job Benefits

Download the PDF to find out more about what you can get out of working for us.

Benefits of Working for Together

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non‑discriminatory practices. Charity No. 211091