Support Worker - Southern Housing

Southern Housing; Horsham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Southern Housing is recruiting for caring individuals to join our team providing personalised support to residents across our supported housing schemes and local community.

You will deliver hands-on care in line with care plans, promoting independence, dignity and inclusion while meeting safeguarding requirements in a CQC-regulated environment. Flexibility for evenings, weekends, sleep-ins and on-call duties is required.

Qualifications

• Compassionate, patient and committed to helping people live independently.
• Ability to build positive, trusting relationships and maintain records.
• Understanding safeguarding responsibilities and following procedures.
• Willingness to work evenings, weekends, sleep-ins and on-call rotas.
• Strong communication and ability to work in a team.

Responsibilities

• Provide care and support across housing schemes and in the local community.
• Work in line with individual care plans to promote independence and dignity.
• Move and handle tasks and respond calmly in emergencies.
• Maintain accurate records and reports and support safeguarding processes.

Skills

Compassion

Communication

Teamwork

Basic IT skills

Education

GCSEs incl Maths & English

NVQ Level 2 in Care

Job description

We're looking for caring, positive people to join our team and help us provide personalised, high quality support to the residents and individuals who use our services.

You'll be part of a supportive team delivering care across our supported housing schemes, extra care services and within the local community. You'll provide care and support in line with individual care plans, helping people to live as independently as possible while promoting dignity, choice and inclusion.

This is a hands on role that requires flexibility. You'll be expected to work evenings and weekends where required and may undertake sleep in duties or take part in an on call rota. The role also involves physically demanding tasks, including moving and handling, and responding calmly in emergency situations.

About you

You're compassionate, patient and committed to making a positive difference to people's lives. You're comfortable working in a CQC regulated care environment and understand the importance of safeguarding, dignity and person centred support.

You will need:

• A caring and empathetic approach, with the ability to build positive, trusting relationships
• The ability to deliver care and support in line with individual care plans, promoting independence, choice and inclusion
• An understanding of safeguarding responsibilities, with confidence following procedures and reporting concerns
• The ability to remain calm and professional in emergencies and challenging situations
• A commitment to equality, dignity and anti discriminatory practice
• The physical ability to undertake moving and handling tasks
• Basic IT skills to maintain accurate records and reports
• Flexibility to work evenings, weekends, sleep in duties and on call rotas
• Strong communication skills and the ability to work effectively as part of a team

Qualifications & development:

• A minimum of 5 GCSEs (or equivalent) including Maths and English
• Willingness to work towards an NVQ Level 2 in Care (or equivalent)
• No previous experience is required - full training and support will be provided.
• Successful candidates will be subject to an Enhanced DBS check

About the team

You'll be part of ourCare & Support service, delivering CQC regulated, person centred care to people with a range of support needs.

The service focuses on helping people live independently, achieve their goals and remain active within their communities. We support individuals with their wellbeing, safety and daily living, tailoring our approach to meet each person's unique needs.

Working as part of a supportive team, you'll help deliver care that promotes dignity, choice and inclusion, ensuring people feel safe, supported and empowered in their daily lives.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.