Support Worker/Personal Assistant

Possabilities; Wigan; On-site; GBP 26,000 - 28,000; Part time

Benefits offered by this job

Real Living Wage

Pension up to 4%

Annual leave 20 days + 8 BH

Job summary

PossAbilities is seeking caregivers for supported living services in the Wigan area. Roles include multiple shift lengths (12, 16, 20, 25, 30 hours) with a waking-night pattern on some shifts. An Enhanced DBS check is required; disclosure of past convictions is considered on an individual basis.

The role is female-only for some shifts as per social care planning guidelines. We offer a real living wage (£25,948.96 yearly for 37 hours), pension contributions up to 4%, 20 days leave plus 8 bank

Qualifications

• Deliver excellent care and support to each individual you work with.
• Maintain dignity and respect in line with each person’s needs.
• Manage medication according to individual needs and timing.
• Prepare meals and assist with eating as required.
• Help with household tasks like cleaning and laundry.
• Support social and active lifestyles for the people we support.

Responsibilities

• Deliver excellent care and support to each individual you work with. Excellent means that it is safe, personal to each individual, is respectful, maintains their dignity, and is carried out according to their needs and preferences.
• Provide each individual with excellent quality personal care, including hygiene, washing, dressing, oral hygiene and nail care.
• Manage medication according to the person’s needs and ensure correct dosing and timing.
• Prepare meals and help people eat according to dietary requirements.
• Record and report any concerns about a person’s well-being.
• Work with Support Officers to plan and review care needs.

Skills

Caring

Compassionate

Team player

Good attendance

Communication

Job description

16 hour position at WN6 8RZ

20 hour position at WN6 8RZ

20 hour position at WN1 1XP

25 hour position at WN1 1XP

30 hour position at WN1 1TZ

30 hour position at WN3 4QR

12 hour position at WN1 2ND - Please note that this is a female only role. The current shift pattern is waking nights, and a £1.20 per hour waking night enhancement is payable for hours worked on these shifts. While the role is currently operating on a waking night pattern, the successful candidate will not be contracted exclusively to waking nights and may be required to work other shifts in line with service requirements.

Having regard to the nature and context of the work, it is a requirement of the role that the applicant is female. We consider that this is an occupational requirement pursuant to paragraph 1, Schedule 9 of the Equality Act 2010 and arises from the social care plan prepared by the local authority on behalf of the service user to which the job relates.

Hey there! Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further! At PossAbilities, we’re a social enterprise on a mission to help vulnerable people ‘Live the life they choose.’ Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too. If that sounds like something you’d love to be a part of, keep reading!

Our Supported living services help people to live as independently as possible. You will be responsible for delivering support for people to live in a safe and happy home.

Please be aware, that as part of our safeguarding commitment, this role requires an Enhanced DBS check. We believe in fair opportunities, so past convictions don’t automatically exclude you, just please ensure that you are upfront and honest about anything that you need to disclose.

Why Choose Poss Abilities?

PossAbilities isn’t just a fantastic place to work; it’s a place where your heart can sing. Here’s why you’ll love working with us:

• Awesome Pay: We proudly offer a real living wage. Earn £25,948.96 a year for a 37-hour workweek (pro-rata for part-timers).
• Pension Perks: We contribute up to 4% of your salary into a pension plan.
• Holiday Fun: Enjoy 20 days of annual leave (pro rata for part time) , 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, 3 extra days holiday on completion of 5 years service!
• Duvet Days: Perfect attendance? Have a paid day off to chill!
• Health & Wellbeing : Access for you and your dependents for free 24/7 confidential employee assistance programme support, including counselling, and internally trained Mental Health First Aiders to support you.
• Social Events: Join fun events with the people we support, staff, and their families.
• Discounts & Benefits: We're a Flexible Pay Employer that offers Wagestream . The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more. Not just that but as an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending. We will even refund you the joining fee!

Being named the industry winner in The Sunday Times Best Places to Work 2026 Awards is a fantastic recognition of the positive, inclusive and supportive culture we've built together. This national accolade highlights our commitment to creating a workplace where colleagues feel valued, empowered and able to thrive.

We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.

Your Purpose

Help people using our services to live the lives they choose based on what they need and what is important to them. This covers lots of things such as assisting people with their personal hygiene, washing, dressing, and meals; through to helping people do whatever they choose to do in a day ad when out and about, that makes them happy. You will do this in a dignified and respectful way with a focus on their mental and physical good health.

Your Role

• Deliver excellent care and support to each individual you work with. Excellent means that it is safe, personal to each individual, is respectful, maintains their dignity, and is carried out according to their needs and preferences.
• Provide each individual with excellent quality personal care. This includes helping people maintain good personal hygiene, washing, dressing, oral hygiene and nail care
• Manage medication according to the person’s needs. You ensure that the individual receives the right medication, in the right dose, at the right time, and support them at the appropriate level
• Prepare meals and help people to eat where they need this according to individual dietary requirements.
• Help with household tasks such as cleaning, laundry, ironing, shopping
• Support people to have a social and active lifestyle according to what they want
• Provide companionship, helping people to feel less isolated
• Work closely with your Support Officers to help plan and review care and support needs and activities in line with each person’s needs and aspirations
• Record the care and support you provide, the feedback from the people you support, and any important information that helps your peers and manager continue to deliver excellent care and support
• Report and record any concerns you have about a person’s well-being

Who you are

• You are a caring person who is compassionate about providing the best care and support to individuals (passionate)
• Someone who helps people to take control and be in the driving seat for their own life, and wants to help them achieve the things that mean the most to them (person-centred)
• Someone helps people keep their dignity and respect and provides emotional and social support
• A warm person, who enjoys what they do, and wants to do well for themselves and others (happy)
• A team player who can also work on your own initiative
• A problem solver, who likes to find new ways of doing things when that’s needed, and doesn’t limit themselves (creative)
• Honest and transparent, you know what’s right and wrong, and you’re not afraid to admit when you’ve made a mistake (integrity)
• Good attendance and punctuality record
• A good communicator who can use different types of communication or is willing to learn how
• Maintains confidentiality and privacy and follows data protection rules

Inclusion

We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:

• Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected.
• Be committed to delivering person-centred services and recognising our customers as diverse individuals.

Our Values

Our values lie at the heart of our organisation and underpin everything we do.

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring.

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

We are dedicated to, and enthusiastic about, providing exceptional services.

We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.

If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.