Support Worker – NHS Band 4 – UK Visa Sponsorship

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Benefits dieser Stelle

NHS pension scheme

Generous annual leave

Flexible working options

Career development

Blue Light Card

NHS-specific perks

Supportive multidisciplinary team

Meaningful work

Skilled Worker visa sponsorship may be

Zusammenfassung

Somerset NHS Foundation Trust is seeking a Dual Diagnosis Support Worker to assist adults with co-existing mental health and substance use issues in Wells and surrounding areas. The role involves community outreach, home visits, and collaboration with multidisciplinary teams.

You will provide practical and emotional support, build therapeutic relationships, and help with care planning, risk monitoring and recovery goals.

Qualifikationen

• Excellent verbal and interpersonal communication skills.
• Ability to prioritise tasks, plan workloads and manage time effectively.
• Willingness to undergo DBS check and safeguarding procedures.
• Driving licence and access to a car are required.
• Experience in mental health or addictions support is desirable.

Aufgaben

• Provide regular practical and emotional support to adults with dual diagnosis.
• Build trusting, therapeutic relationships to promote engagement in care.
• Manage a caseload with outreach and engagement activities.
• Deliver structured, recovery-focused interventions and relapse-prevention planning.
• Assist service users with daily living and social inclusion.
• Coordinate with mental health and substance misuse services and partners.
• Contribute to assessments, care planning and reviews.
• Monitor changes in mental health and risk; escalate when needed.
• Maintain accurate records and contribute to audits.
• Undertake home visits and community outreach as required.

Kenntnisse

Communication skills

Organisational skills

Time management

Driving licence

Empathy

Resilience

Conflict resolution

Ausbildung

HNC/HND or NVQ Level 2/3

Jobbeschreibung

Job Details

Job Title: Dual Diagnosis Support Worker (also referred to as Dual Diagnosis Recovery Worker).

Employer: Somerset NHS Foundation Trust.

Location: The Bridge, Glastonbury Road, Wells, Somerset, BA5 1TJ, United Kingdom. The role operates across community settings, including service users' homes.

Job Sector: NHS, community mental health and substance misuse services.

Main Purpose: Support adults experiencing both mental health difficulties and substance use problems, helping them engage with services, manage risks and work towards recovery and independent living.

Work Environment: Community-based and multidisciplinary, involving collaboration with mental health professionals, substance misuse services and external partner agencies.

Visa Sponsorship: Applications from candidates who require Skilled Worker visa sponsorship are welcome and will be considered alongside other applications.

Responsibilities

• Provide regular practical and emotional support to adults experiencing co-existing mental health and substance use difficulties.
• Build and maintain trusting, therapeutic relationships with service users, particularly those at risk of disengaging from care.
• Manage an assigned caseload and maintain consistent contact through outreach and other engagement activities.
• Deliver structured, recovery-focused interventions, including motivational support and relapse-prevention planning.
• Help service users develop daily living skills, improve social inclusion and access appropriate community resources.
• Support coordination between mental health teams, drug and alcohol services and other partner organisations.
• Contribute to assessments, individualised care planning, implementation and reviews.
• Monitor changes in service users’ mental health and risk levels, identify early warning signs and escalate concerns appropriately.
• Follow safeguarding procedures, Trust policies and clinical governance requirements.
• Work alongside the Dual Diagnosis Clinical Lead, care coordinators and wider multidisciplinary teams.
• Maintain accurate clinical records and contribute to audits, service evaluations and reporting.
• Identify unmet needs and contribute to service development and improved care delivery.
• Undertake community visits, including visits to service users' homes, sometimes working independently in challenging environments.

Requirements

Essential requirements

• Qualifications: A care-related HNC/HND or equivalent, such as NVQ Level 3, or Level 2 while working towards Level 3.
• Experience: At least 12 months’ experience working with people in the mental health or addictions sector.
• Specialist knowledge: Understanding of mental health issues and the policies underpinning clinical assessment and risk management.
• Communication: Excellent verbal and interpersonal communication skills.
• Organisation: Ability to prioritise tasks, plan workloads and manage time effectively.
• Driving: A valid driving licence and access to a car.
• DBS check: Willingness to undergo the required Disclosure and Barring Service criminal-record check.
• Professional approach: Ability to work collaboratively, manage competing demands and support people with complex needs.
• Additional care-related qualifications.
• Extensive experience supporting people with dual diagnosis or complex needs.
• Patience, resilience and an empathetic understanding of people experiencing mental health and substance use difficulties.
• Conflict-resolution skills and resilience when dealing with potentially verbally aggressive behaviour.
• Ability to work safely in challenging environments during home visits.

Desirable requirements

• Assistant Practitioner Level 5 qualification.

Benefits

• NHS pension scheme: Supports long-term retirement planning.
• Generous annual leave: Paid time off to support work-life balance.
• Flexible working options: Potential flexibility to accommodate personal commitments.
• Career development: Opportunities for professional learning and career progression.
• Blue Light Card: Access to discounts on shopping, dining, leisure and other eligible services.
• NHS-specific perks: Additional benefits for eligible NHS employees.
• Supportive, inclusive workplace: Opportunity to work within a multidisciplinary NHS team.
• Meaningful work: Help improve recovery, well-being and access to services for adults with complex needs.
• Potential Skilled Worker visa sponsorship: The advert explicitly welcomes applications from people who require sponsorship, although this does not guarantee that every applicant will qualify.