Support Worker - Mental Health & Learning Disabilities

GOFAL CYMRU CARE; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community care provider in Cardiff is seeking a Support Worker to assist individuals with learning disabilities and mental health issues. Responsibilities include personal care, advocacy, and supporting choices. Candidates must be at least 21, physically fit, and willing to learn. The role offers a full induction, competitive salary, and development opportunities.

Benefits

Full induction package

Ongoing training

Contributory pension scheme

28 days holiday

BUPA Healthcare scheme

Refer a friend scheme

Opportunities to develop

Qualifications

• Ability to speak and understand English.
• Good numeracy and literacy skills.
• Physically fit to meet the demands of the post.
• Be a minimum of 21 years old to work in our children's homes.
• Prepared to learn.

Responsibilities

• Assist individuals with personal care needs.
• Support individuals to make their own choices.
• Act as an advocate for individuals' wellbeing.
• Complete cleaning and domestic duties.
• Administer medication as required.
• Carry out health & safety checks.
• Complete documentation in line with company policy.

Skills

English speaking and understanding

Good numeracy and literacy skills

Physical fitness

Willingness to learn

Education

Relevant QCF qualifications

Job description

About Us

At Gofal Cymru Care, we’re committed to delivering outstanding care and support services throughout Cardiff and the Vale. Our goal is to improve the quality of life for every individual in our care by providing compassionate, person-centred support. With a team of skilled and dedicated professionals, we foster environments where people feel safe, respected, and empowered to thrive.

We’re currently looking for a Support Worker to join our team in one of our small residential homes in Cardiff. This is a rewarding opportunity to make a real impact—helping individuals develop new skills, build confidence, and enjoy meaningful experiences.

The Role

Located in one of our eight small homes across Cardiff and Barry we offer full or part time hours which cover evenings, weekends, bank holidays, wake‑in and sleep‑in duties. We specialise in supporting children and adults with learning disabilities, autistic spectrum disorder, acquired brain injury and mental health issues. We provide person centred care and support aimed at improving the quality of life for individuals.

Key Responsibilities

• Assisting individuals where necessary with personal care needs, including washing / bathing, toileting needs, dressing and undressing, mobility and transport, etc.
• Helping the individuals in our care to make their own choices and supporting them to carry out activities within and outside of the home, e.g. cooking, cleaning, shopping, going to the gym, days out, social and leisure activities.
• Acting as an advocate promoting individuals’ wellbeing, safety and quality of life.
• Cleaning duties as part of the team, undertaking any general domestic chores, or supporting individuals to carry out such duties.
• Helping with menu planning, shopping and cooking for the home.
• Administering medication to individuals following appropriate training and in line with company procedures.
• Carrying out health & safety checks as necessary.
• Following care and management guidelines and working in line with company policies and procedures.
• Completing documentation and keeping records in accordance with company policy.
• Other reasonable tasks as required which fall within the grade of the job.

Selection Criteria

Essential

• Ability to speak and understand English
• Good Numeracy and literacy skills
• Physically fit to meet demands of post
• Be a minimum of 21 years old to work in our children's homes
• Prepared to learn

Desirable

• Care experience with young people, particularly those with learning disabilities
• Valid driver's license and driving experience
• Have obtained relevant QCF qualifications
• Knowledge in the field of learning disabilities or mental health.
• Full Driving licence

What we offer

• Full induction package and ongoing training leading to QCF qualifications.
• Contributory Pension Scheme
• 28 days holiday (pro rata if part time, includes bank holidays) with an annual increase after 2 years service to a maximum of 33 days per annum.
• Competitive Salary
• BUPA Healthcare scheme (Private Medical Insurance)
• Refer a friend scheme
• Opportunities to develop

This position is subject to an enhanced DBS Disclosure which will be completed upon successful application.

Please be advised that we are not currently offering sponsorship for employment visas.

Due to the high volume of applications, if you do not hear from us within two weeks, please note that you will not be proceeding to the next stage of the recruitment process.