Support Worker - Learning Disabilities Service

Milestones Trust; Swindon; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

30 days annual leave

Learning & development

National qualifications

Flexible working

Occupational Sick Pay

Health cashback £695

Enhanced maternity/paternity pay

DBS check

Dayforce Wallet

Employee referral scheme

Employee Assistance Programme

Company pension

Job summary

Milestones Trust in Swindon is seeking compassionate Support Workers to assist eight individuals with learning disabilities and complex health needs. You will help with daily living, personal care, medication administration and community activities.

Two roles are available: day shifts 37.5 hours per week and night shifts 20 hours per week. The service is based in Park North, Swindon, offering a competitive pay of £13.53 per hour plus excellent benefits.

Qualifications

• Previous experience working in a residential learning disabilities setting is essential.
• A driver is preferred, although this is not essential (this is for candidates interested in the day time position).
• The successful candidate must be flexible and willing to learn.

Responsibilities

• Provide person-centred support that promotes independence, choice, dignity and wellbeing
• Support individuals with personal care in a respectful and compassionate way
• Administer medication safely in line with training, policies and procedures
• Support individuals to take part in community activities, appointments and social opportunities
• Communicate clearly with individuals, families, colleagues and professionals
• Contribute to maintaining a safe, clean and supportive living environment
• Complete regular welfare checks during the night, respond promptly to any support needs, and follow agreed care plans, risk assessments and recording procedures
• Carry out night-time cleaning duties and medication stock checks
• Work flexibly as part of a skilled team in a busy, fast-paced residential service

Job description

£13.53 per hour + Excellent Benefits

1x37.5 hours per week (working day shifts)

1x20 hours per week (working night shifts)

Closing date: 19th August 2026

We are looking for kind, energetic, reliable and person-centred Support Workers to support eight individuals with learning disabilities and complex health needs. The role involves supporting people with all aspects of daily life, including personal care, medication administration and accessing the community. For waking night shifts, the role also involves providing safe and compassionate night-time support, including personal care, medication administration, night-time cleaning duties and medication stock checks.

About the Service

The service provides person-centred support in a safe and clean environment. It is a fast-paced home with a skilled staff team, supporting individuals with learning disabilities and complex health needs. It is located in the Park North area in Swindon.

Key Responsibilities

• Provide person-centred support that promotes independence, choice, dignity and wellbeing
• Support individuals with personal care in a respectful and compassionate way
• Administer medication safely in line with training, policies and procedures
• Support individuals to take part in community activities, appointments and social opportunities
• Communicate clearly with individuals, families, colleagues and professionals
• Contribute to maintaining a safe, clean and supportive living environment
• Complete regular welfare checks during the night, respond promptly to any support needs, and follow agreed care plans, risk assessments and recording procedures
• Carry out night-time cleaning duties and medication stock checks
• Work flexibly as part of a skilled team in a busy, fast-paced residential service

Requirements

• Previous experience working in a residential learning disabilities setting is essential.
• A driver is preferred, although this is not essential (this is for candidates interested in the day time position).
• The successful candidate must be flexible and willing to learn.

About You

You will be flexible, person-centred, kind, energetic and reliable, with good common sense and strong listening and communication skills. You will be resilient, creative, adventurous and committed to supporting people to live fulfilling lives. You will also be calm, observant, confident working during the night, able to stay alert, and committed to supporting people to feel safe, comfortable and respected.

Training and Development

Full training will be provided, including an in-depth induction to the service, ongoing training and opportunities to develop further qualifications

Working patterns

• Support Worker during day shifts: Expected to work 5 days out of 7. Weekend working is essential, and flexibility is required to meet the needs of the service. Typical shift times are early shifts from 07:15 to 14:45 and late shifts from 14:15 to 21:45, although these may change depending on the needs of the service
• Support Worker during night shifts: Expected to work 2 nights out of 7. Weekend working is essential, and flexibility is required to meet the needs of the service. Typical waking night shift times are 21:30 to 07:30, although these may change depending on the needs of the service.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn't be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

• 30 days' annual leave, including recognised public holidays
• Learning and development to support your career growth
• Nationally recognised qualifications, from entry-level care to management
• Flexible working, with rotas provided in advance
• Occupational Sick Pay after two years, increasing with service
• Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
• Enhanced maternity and paternity pay
• Free enhanced DBS check
• Dayforce Wallet, giving you access to your earnings before payday
• Employee referral scheme with financial rewards
• Employee Assistance Programme from day one, offering confidential 24/7 support
• Company pension scheme to help grow your retirement savings

Please note that any offer of employment will be subject to the Trust receiving evidence of your right to work in the UK.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.

Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees.

If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment.

Committed to Equality and Diversity for all.

Registered Charity No. 294377.