Support worker- Housing

Brook Street; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A housing support organization in Manchester is seeking a dedicated Housing Support Worker to provide person-centred support to asylum seekers and refugees in their accommodation services. You'll help individuals rebuild their lives, access services, and integrate into the community. The role offers comprehensive training and career development in a supportive environment.

Benefits

Comprehensive induction and ongoing training

Career development opportunities

Supportive working environment

Employee wellbeing support

Qualifications

• Empathetic and patient, committed to equality and inclusion.
• Knowledgeable about the asylum system or housing support.
• Able to build trusting relationships with vulnerable individuals.
• Organised with strong communication and problem-solving skills.
• Experience in support, social care, or housing is desirable.

Responsibilities

• Provide practical and emotional support to asylum seekers.
• Assist individuals in understanding their housing rights.
• Support with accessing healthcare and education.
• Help residents develop life skills like budgeting.
• Liaise with local authorities and health professionals.
• Maintain accurate and confidential case notes.

Job description

Housing Support Worker - Asylum Seekers

Location: Manchester

Hours: Full-time / Part-time / Flexible shifts

Salary: £14.00

Contract: Fixed-term

About the Role

We are seeking a dedicated Housing Support Worker to join our team, providing person‑centred support to asylum seekers and refugees living within our supported accommodation services. You’ll play a key role in helping individuals rebuild their lives, access essential services, and integrate safely and confidently into the community.

Key Responsibilities

• Provide practical and emotional support to asylum seekers, promoting safety, stability, and independence.
• Assist individuals in understanding their rights and responsibilities regarding housing and tenancy.
• Support with accessing healthcare, education, legal advice, and welfare services.
• Help residents develop life skills such as budgeting, communication, and community participation.
• Liaise with local authorities, health professionals, and partner agencies to ensure a holistic support approach.
• Maintain accurate and confidential case notes and ensure compliance with safeguarding policies.

About You

• Empathetic, patient, and committed to equality and inclusion.
• Knowledgeable about the asylum system, immigration processes, or housing support (training provided if not).
• Able to build trusting relationships with vulnerable individuals from diverse cultural backgrounds.
• Organised, with strong communication and problem‑solving skills.
• Experienced in a support, social care, or housing role (desirable but not essential).

What We Offer

• Comprehensive induction and ongoing training.
• Career development and progression opportunities.
• Supportive and inclusive working environment.
• Employee wellbeing support and recognition initiatives.

How to Apply

If you’re passionate about supporting asylum seekers to feel safe, valued, and empowered, we’d love to hear from you.