Support Worker Hostel

Connect2Employment; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local not-for-profit housing association is seeking a support worker to assist hostel customers in transitioning to independent living. Responsibilities include conducting assessments, implementing support plans, and participating in interventions aimed at improving customers' lives. Strong communication, coaching, and support skills are essential for this role. The organization emphasizes a supportive environment for both employees and customers.

Qualifications

• Experience in support work or similar roles.
• Ability to implement support and risk management plans.
• Strong communication and coaching skills.

Responsibilities

• Conduct assessments of new customers.
• Devise and implement support and risk management plans.
• Conduct coaching sessions and participate in group interventions.

Job description

We pride ourselves on being a great place to work, where everyone feels fairly treated and enjoys their work in a welcoming and friendly environment. We're a not-for-profit housing association that has been providing affordable housing in Luton and South Bedfordshire since 1962.

We currently have several fantastic opportunities for a support worker to help our hostel customers make the move to independent living. We firmly believe in proactively supporting our customers to improve their lives and we want to coach them to realise their goals, moving from supported housing to an independent way of life.

The Role

You'll carry out assessments of new customers, devise and implement support plans and risk management plans; conduct regular coaching sessions and support the Service Managers, participate in group and one to one intervention with customers of a specialist nature (e.g. CT informed interventions, motivational interviewing or harm minimisation interventions) where possible. You'll also participate in reflective practice sessions with regards to supporting customers with complex needs; utilise your knowledge, skills and experience to recognise difficult or challenging resident situations, supporting colleagues to influence and bring about positive change to the customers behaviour, all whilst ensuring that customers are fully informed of their rights and responsibilities. There will be mandatory train...