Support Worker: Glasgow Street Team

Scvo; Glasgow; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

SCVO in Glasgow is seeking a proactive Support Worker to assist people affected by homelessness and related challenges. You will provide trauma-informed support to help individuals manage mental health, substance use, and housing pathways, working across the Glasgow HUB and Street Team services.

The role requires flexible availability, including week 7-day patterns, and engagement with the public to promote services in the Glasgow area.

Qualifications

• Ability to walk 10–12 miles per day (15,000–20,000 steps) in all weather conditions.

Responsibilities

• Support people to manage and recover their mental health in line with a trauma-informed approach.
• Assist people with safer substance use and help them with the process when they choose to stop.
• Help people build a positive network of connections to gain and sustain housing.

Job description

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You'll be instrumental in helping people and empowering individuals. The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing. As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse. The Glasgow HUB / Street Team primarily engages with people within Glasgow City Centre, however, we also support people in the South, East and West of the City. These teams are supported by our volunteer led StreetCycles Service to engage with and support the wider areas of Glasgow. Based within Argyle Street, Glasgow, this location offers easy access to people affected by rough sleeping, destitution and homelessness, where they will find the support they need in a place where they are comfortable. We have two teams located within Wayfinder (The Access HUB and Street Outreach Team) who work together to provide joined-up, cohesive support for the individuals we support. These roles require a high level of flexibility to work across all Wayfinder services, this service is available 7 days per week, 365 days per year. You are required to have the ability to walk 10 - 12 miles per day (15,000-20,000 steps) in all weather conditions.

Shift Patterns

• Access HUB: 5 days over 7, 9:00am - 5.00pm
• Outreach Street Team: 5 days over 7, 7:00am - 11:00pm, 12 hour shift/rota basis. These shift patterns may be changed accordingly to meet the needs of the service delivery.

These roles also require a high level of visibility within the Glasgow area and interactions with members of the public to promote our services.