Support Worker for Residential Services

Brook Street Social Care; Hailsham; On-site; GBP 31,000 - 35,000; Full time

Job summary

A specialized care service in Hailsham is looking for a dedicated Support Worker who can make a meaningful difference in the lives of vulnerable young people. This role involves providing therapeutic care, supporting emotional regulation, and promoting positive behaviour in a secure children's home environment. Candidates should possess strong communication skills and a willingness to work towards a Level 3 Diploma in Residential Childcare. The position offers a full-time, permanent contract with competitive pay.

Qualifications

• Willingness to work towards a Level 3 Diploma in Residential Childcare.
• Strong communication and behaviour management skills are essential.
• Physically fit and confident in managing challenging behaviour.
• Basic IT skills required.

Responsibilities

• Provide consistent, therapeutic care in a structured and nurturing environment.
• Support emotional regulation and promote positive behaviour.
• Build strong, trusting relationships with vulnerable young people.
• Tailor support plans and ensure safeguarding is always a priority.

Skills

Strong communication and behaviour management skills

Physically fit and confident managing challenging behaviour

Basic IT skills

Education

Level 3 Diploma in Residential Childcare (willingness to work towards)

Job description

Candidates must have the unrestricted right to work in the UK

Job Title: Support Worker

Location: Hailsham
Salary: 31,073- 34,188 per year (DOE) + 30 per sleep-in (approx. once a week)
Contract: Full-Time, Permanent
Shifts: Early and late rotating shifts with sleep-ins

Are you a support worker looking to make a real difference? Join our secure children’s home in Hailsham, where you’ll help vulnerable young people with complex needs and trauma histories build safer, more positive futures.

As a residential support worker, you’ll provide consistent, therapeutic care in a structured and nurturing environment. You’ll play a key role in supporting emotional regulation, promoting positive behaviour, and building strong, trusting relationships. Our support workers work closely with young people to help them develop essential life and social skills through meaningful activities and daily routines.

This role involves shift work, including sleep-ins, and requires emotional resilience, teamwork, and a trauma-informed approach. You’ll collaborate with colleagues to assess risks, tailor support plans, and ensure safeguarding is always a priority.

Essential:

• Willingness to work towards a Level 3 Diploma in Residential Childcare
• Strong communication and behaviour management skills
• Physically fit and confident managing challenging behaviour
• Basic IT skills

Desirable:

• Experience as a support worker in residential or secure settings
• Knowledge of exploitation, self-harm, or youth risk factors

Be part of a team that truly values every support worker and the difference they make every day.