Support Worker - Female- Waking Nights and Sleeping Nights

ILS Case Management; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A compassionate care organization is looking for female Support Workers for night roles in Harrow, London. The job involves supporting a 13-year-old girl with complex medical needs at home. Candidates should have experience in caring for children with such needs, be proactive, and able to work nights. The role offers competitive pay and flexible hours.

Benefits

Free DBS check

Ongoing training and support

5.6 weeks annual leave (pro rata)

Qualifications

• Experience supporting children with complex medical needs, ideally including Acquired Brain Injury.
• Confident in managing epilepsy and PEG feeding.
• Comfortable working night shifts.

Responsibilities

• Provide night support for Carrie in a fully adapted family home.
• Assist with Carrie’s daily living and personal care needs.
• Work collaboratively with Carrie’s family and care team.

Skills

Experience supporting children with complex medical needs

Confident with epilepsy management and PEG feeding

Comfortable working night shifts

Able to work with specialist equipment

Willingness to perform manual handling

Job description

Join Carrie’s Care Team – Night Support Workers Needed in Harrow, London

Location

Harrow, London

Role Summary

We are recruiting 2 x Support Workers, each for a 20‑hour per week role.

Shift Details

Each Support Worker will work:

• 1 x Waking Night Shift – 10pm to 8am (fixed on Thursdays and Fridays)
• 1 x Sleeping Night Shift – 10pm to 8am (flexible – Tuesdays, Thursdays, Fridays or Saturdays depending on availability and rota needs)

Pay

• Waking Nights & Day Shifts: £18.00 per hour weekdays – £19.00 per hour weekends
• Sleeping Nights: National Living Wage per hour (currently £12.21 per hour for aged 21+) Weekdays and National Living Wage plus £1 at Weekends
• Additional uplift on bank holidays

Meet Carrie

Carrie is a bright and beautiful 13‑year‑old girl with a fun personality and a love for music and sensory play. She communicates through facial expressions and vocalisations, and she absolutely lights up when people engage with her. Carrie enjoys trips to the park, seaside outings, and lunch at local restaurants, especially in the afternoons when she’s most alert. She has complex medical needs due to brain injuries at birth, including epilepsy and PEG feeding, and requires full assistance with daily living and personal care. Carrie is home‑schooled, and occasional day shifts may be available to support her development.

Additional Flexibility

This is a night‑based role; we are looking for someone to work sleeping nights as a second carer on Tuesdays, Thursdays, Fridays or Saturdays (flexible), with occasional waking nights as first carer (to cover absences) and a waking night carer to cover a Thursday and Friday. Flexibility is essential, as we may need additional support at short notice, including some day shifts.

Working Environment

You’ll be working in Carrie’s fully adapted family home, providing safe and effective care to Carrie and working with a dedicated team and supporting Carrie’s parents to feel confident that she’s receiving the highest quality care.

Pay and Benefits

• £18.00–£19.00 per hour (waking nights/day shifts)
• Sleeping nights paid at National Living Wage (National Living Wage plus £1 at weekends)
• Additional bank holiday uplift
• 5.6 weeks annual leave (pro rata)
• Free DBS check
• Ongoing training and support
• Induction and relevant care training (including The Care Certificate)
• Regular clinical supervision and review meetings
• Support from the Team Leader, our Case Manager and HR team
• Safeguarding

Safeguarding and Checks

• Proof of eligibility to work in the UK
• Satisfactory references (including your most recent employer)
• Enhanced DBS check (a conviction will not necessarily prevent employment)

Interviews & Start Date

Interviews will be held via Teams as applications are received. Start date is ASAP, following our move and subject to satisfactory employment checks.

About You – What We’re Looking For

We’re seeking female Support Workers* who are kind, reliable, and experienced in supporting children with complex medical needs. You’ll be working closely with Carrie and her family in their home, so a compassionate, professional, and respectful approach is essential.

Essential Skills & Experience

• Experience supporting children with complex medical needs, ideally including Acquired Brain Injury
• Confident with epilepsy management and PEG feeding
• Comfortable working night shifts (waking and/or sleeping)
• Able to work with specialist equipment (training provided)
• Willingness to bend, kneel, squat, push or pull as part of manual handling (with a Handling Management Plan in place)

Desirable

• Suctioning experience
• Experience administering medication and following therapy‑led care plans

Personal Qualities

• Supportive – Kind, patient, and energetic. Works well with Carrie’s family and therapy team.
• Integrity – Honest, reliable, and professional. Maintains confidentiality and communicates openly.
• Client‑Centred – Puts Carrie’s needs first, adapts to her pace, and supports her development.
• Quality‑Focused – Observant, detail‑oriented, and committed to high standards of care.
• Positive – Brings a can‑do attitude, celebrates progress, and helps Carrie live life to the fullest.

Additional Requirements

• Confident working in a family home and sensitive to the family’s needs and wishes
• Able to build professional, respectful relationships with the team
• Strong verbal and written communication skills; IT literate
• Organised, proactive, and flexible – able to cover shifts at short notice
• Punctual, trustworthy, and empathetic
• Committed to equality, diversity, and inclusion

Equality of Opportunity

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief. Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance with paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.