Support Worker (Days)

The Salvation Army; Belfast; On-site; GBP 24,000 - 28,000; Full time

Job summary

A charitable organization in Northern Ireland is seeking a Support Worker to develop and deliver high-quality support programs for vulnerable individuals experiencing homelessness. The role includes conducting client assessments, designing support provisions, and ensuring successful transitions for clients. Candidates must demonstrate knowledge of support needs, the benefits system, and possess excellent communication skills. Relevant experience in harm reduction is preferred, and NISCC registration is required.

Qualifications

• NISCC registration required for the post.
• Ability to work in a busy environment.

Responsibilities

• Conduct client support plan reviews and update individual support plans.
• Work with colleagues to design and deliver support provisions.
• Complete and review client’s risk assessments.
• Support transitions for prison leavers back into the community.

Skills

Knowledge of main support needs

Decision making under pressure

Knowledge of benefits system

Problem solving initiative

Excellent verbal communication

Experience in harm reduction

Collaboration with Criminal justice department

Job description

Working hours : 40 hours per week, including evenings and weekends

Interview Date : 5 September

Centenary House is a large, pet friendly, residential Life House in Belfast, accommodating vulnerable males over 18 years of age, who are experiencing homelessness.

We have a great opportunity for a Support Worker, day position. Our Support Workers are responsible for developing and delivering a high-quality programme of support which promotes client choice and control. Our support workers identify & address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles while working as part of a team to achieve contractual and quality outcomes.

Key Responsibilities

• Conduct regular client support plan reviews, completing and updating individual support plans; within contractual timeframes and work with clients to achieve their identified goals in accordance with The Salvation Army policy.
• Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes.
• Complete and review client’s assessments including risk assessments, within contractual timeframes, using a person-centred and trauma sensitive approach.
• Support successful transitions for prison leavers back into the community.

The successful candidate(s) will be able to demonstrate

• Knowledge of the main support needs which are commonly faced by people experiencing homelessness.
• Ability to work in a busy environment and can demonstrate ability to make decisions under pressure.
• Knowledge of the benefits system and an understanding local housing legislation and how to advocate and maximise housing points.
• Ability to use your initiative in problem solving for the benefit of clients and colleagues.
• Excellent verbal and written communication skills.
• Experience in harm reduction and support people in active addiction.
• Ability to work alongside the Criminal justice department.
• NISCC registration is also required for the post.