Support Worker - Complex Care

Active Prospects; Faygate; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care organization seeks a Support Worker for their Adult Complex Care Service. This position involves working closely with individuals who have mental health challenges and providing emotional support to help them gain independence. Ideal candidates will have a passion for the field, a flexible approach, and the ability to manage complex behaviours. The role offers a competitive pay of £12.75 per hour, with additional benefits and opportunities for career progression.

Benefits

Competitive hourly pay

Employee Assistance programme

Support for further qualifications

Career progression opportunities

Qualifications

• Passion for working with people with enduring mental health.
• Interest in psychological aspects of complex behaviors.
• Willingness to learn and practice Positive Behaviour Support.

Responsibilities

• Support individuals in gaining independence through empowerment.
• Provide emotional support and learning coping mechanisms.
• Assist in managing challenging behaviors.

Skills

Adaptability

Flexibility

Emotional support

Positive Behaviour Support

Job description

Support Worker - Complex Care

CAPTION: Job details

• Posting date: 29 October 2025
• Salary: £12.75 per hour
• Hours: Full time
• Closing date: 26 November 2025
• Location: West Sussex, RH12
• Company: Active Prospects
• Job type: Permanent
• Job reference: ORG2530-RF1431164HorSWCC

Summary

• Location: Horsham, WestSussex
• Salary: £12.75 per hour
• Service Type: Adult Complex Care Service
• Speciality: Mental Health, Autism, Learning Disability

Become a Support Worker with Active Prospects!

Do you want to work for an award‑winning company? We have recently won the Employer of the Year Award at the Learning Disabilities and Autism Awards 2024. We were also awarded with the UK’s Best Workplaces 2024 by Great Places to Work UK!. Our training team has also won many national and regional awards and is viewed as outstanding by our colleagues.

Following our most recent national award the judges’ comments were ‘a very inspirational business that aims high to deliver excellence in all areas and supports people to lead aspiring lives. A strong family feel where staff are rewarded, valued and supported to maximise their potential. Staff see opportunity which is harnessed to incredible effect. The business's passion and ambition shone through making them worthy winners.’

Our service is for four people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves. We currently provide several hours of 1:1 support during the day and some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support.

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk‑taking and out‑of‑the‑box thinking. It is important to note that some people being supported may self‑harm, have anxiety or on occasion show behaviours of concern. The role can be tough, but the rewards outweigh.

This service is close to public transport with a short walk from the bus stop/train station to the service. We are also currently looking for drivers.

In return for your dedicated service you can expect a competitive rate of pay of £12.75 per hour with additional pay on some of the bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities, financial awards for successful recruitment referrals and an inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing induction programme which ensures that all our employees receive classroom and on‑the‑job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

Disability Confident

Proud member of the Disability Confident employer scheme.

About Disability Confident: A Disability Confident employer generally offers an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Please note: all offers are subject to satisfactory completion of our pre‑employment compliance standards.

Apply today or contact us directly at [e-mail] and our friendly Recruitment Advisors will get back to you.