Support Worker ¿ Community Mental Health Team

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Basingstoke; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in the UK is seeking a Health Care Support Worker to provide compassionate and recovery-focused care. The ideal candidate will work autonomously in the community and collaborate with various agencies to support service users. Key responsibilities include assisting in clinics, observing health changes, and participating in multidisciplinary meetings. Opportunities for career development and training are available.

Benefits

Career development opportunities

Training programs

Qualifications

• Ability to work autonomously in the community.
• Phlebotomy training required.
• Experience in multi-agency collaboration.

Responsibilities

• Provide support to nurses in the depot and Clozapine Clinic.
• Observe and report changes in service user’s health.
• Create and maintain supportive relationships with staff.

Skills

Excellent communication skills

Good administration and IT skills

Job description

We are currently looking for a highly motivated Health Care Support Worker. Rivers CMHT provides compassionate, kind and recovery focused care to our patients, carers and their families. You will need to be able to work autonomously in the community and use your own initiative after you complete your training. The successful candidates will have good administration and IT skills and be able to type. You will also need excellent communication skills and you will need to work alongside other agencies to promote holistic recovery focused care. You will carry a caseload, take an active part in our multidisciplinary meetings and be part of the shared care team. You will have regular supervision and also have the opportunity to train and further your career development. You will also need to complete phlebotomy training as part of this job to enable you to work our clinics, alongside our psychiatric nurses.

Responsibilities

• Provide support to nurses in the depot and Clozapine Clinic, including phlebotomy.
• Work under the direction and supervision of qualified staff.
• Undertake specific therapeutic roles with service users, such as Anxiety Management work, Graded exposure work, behavioural activation work and client‑centred recovery focused care.
• Observe, report and record changes in the service user’s physical health, mental health and behaviour.
• Give and receive clear messages by telephone and or personal contact.
• Identify and provide advice support to service users to help them complete daily living activities (personal hygiene, diet and fluid intake, clothing and laundry, maintaining personal care/environment, sleep and activity, and physical observations).
• Act in a manner to respect customs, individuality, values, sexuality and spiritual beliefs, actively supporting the individual to fulfil these.
• Identify and provide social activities, emotional support and stability to service users to ensure effective engagement whilst maintaining professional boundaries.
• Contribute and be actively involved in the assessment, planning, implementation and evaluating of care.
• Provide escort duties to the service user under the direction of a qualified team member.
• Create and maintain professional supportive relationships with all members of staff, with other professionals and agencies to enhance recovery.

About the Trust

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high‑quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.