Support Worker - Cardiff

Case Management Cymru Ltd; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated support service in Cardiff is seeking a Support Worker for a young adult with complex health needs. The ideal candidate should be enthusiastic, patient, and reliable, with experience in personal care and communication support. The role includes assisting with daily activities, therapy appointments, and requires flexibility. Competitive pay above industry standards and induction training are provided.

Benefits

Above industry average pay

Mileage reimbursement

Direct client work with quality time spent

Qualifications

• Experience of working with young adults who have personal care needs.
• Experience working with people with significant communication impairments.
• Ability to drive and have use of a car (willing to drive a Motability van).
• Willing to register with Social Care Wales.

Responsibilities

• Provide 2:1 support in daily life activities.
• Assist with personal care, communication, mobility, and rehabilitation exercises.
• Take the client to therapy appointments.

Skills

Experience with young adults in personal care

Experience with communication impairments

Calm under pressure

Flexibility in working hours

Job description

Ref: BW2) Support Worker - Cardiff

Contract: Permanent

Location: Cardiff

Hours per week: 15 hours weekly (to include 2 x 7.5 hr shift shifts)

Working Pattern:

• 7.5 hour shifts - Day Shifts
• Monday - Sunday (Flexibility essential)
• Shift Patterns: variable but after 10am in the morning

Pay per hour: £14

Closing date: 28th November 2025 (Please note - we reserve the right to close the advert earlier if we receive a high volume of suitable applicants)

I am 23 years old and have complex health needs due to a diagnosis of cerebral palsy. I need 24/7 2:1 support in all areas of daily life and require lots of support on a daily basis with personal care, communication, mobility and with rehabilitation exercises. I am described by the people as having a great sense of humour and I really enjoy being around other people. By those who know me best I'm described as 'a bit cheeky, knowing my own mind, great fun and loving'.

I am looking for enthusiastic, fun, patient and reliable support worker to help me engage in the activities I love, including bowling, the cinema and music concerts. The ideal candidate will be comfortable working in a home with cats and should have a compassionate attitude toward animals. You would also need to take me to some therapy appointments. You will need to be calm and patient under pressure with the ability to work your hours flexibly and will be part of my amazing team which is led by my parents and case manager.

A full induction and training will be provided. This role is subject to an Enhanced level DBS.

ESSENTIAL INFORMATION

• Have experience of working with young adults who have personal care needs.
• Have experience of working people with significant communication impairments.
• Be able to drive and have use of a car and be willing to drive my Motability van.
• Have the ability to work your hours flexibly.
• Be willing to register with Social Care Wales.

Top Reasons to apply

• Above the industry average for pay
• Mileage rate - 45p per mile
• Work directly for our client and not an agency (unlike most agency work you will spend quality time with your client which can make a real difference)
• Great opportunity for professional development
• Be part of an expert multi-disciplinary team
• Bespoke client induction and training
• Ongoing support and supervision from the dedicated Case Manager