Support Worker - BANK

Eden Futures; Stafford; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Refer a friend £500 bonus

Stream wage access (financial wellness

Job summary

Eden Futures is seeking Bank Support Workers to help adults with learning disabilities, autism, and mental ill health to live independently in their own homes and in the community. Roles involve flexible shifts across our supported living services with a focus on compassionate, person-centred support.

Bank workers are paid at £12.71 per hour with a pro rata annual illustrative figure. A £500 refer-a-friend bonus and Stream wage-advance benefit are available as part of our benefits package.

Qualifications

• Caring and compassionate with a genuine passion for helping service users.
• Ability to work well in a team and use your initiative.
• Demonstrates a positive attitude even on challenging days.

Responsibilities

• Support service users to live as independently as possible in line with their care plans.
• Safeguard and protect service users from potential harm and abuse.
• Provide emotional support with a person-centred approach.
• Assist with everyday tasks, personal care, finances and medication as required.
• Be an informal point of contact for families and social workers.
• Accurately report health and wellbeing concerns to the team.
• Follow Health and Safety policies and maintain welfare of others.

Skills

Caring and compassionate

Teamwork

Positive attitude

Job description

Support Worker – Bank

Job Introduction:

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

We are recruiting Bank Support Workers to join the team across our Supported Living services, supporting individuals in their own homes as well as out in the community, helping them to live as independently as possible. Head over to our website and check out this video to find out more about life at Eden Futures: https://edenfutures.org/life-at-eden/

But at Eden Futures, we’re more than a supported living provider - we’re a true people’s organisation. In 2025, we were honoured with Investors in People Platinum status, and that achievement reflects our deep commitment to culture, collaboration, and giving our staff a real career in care. Hear from our staff and Expert Partners about why they love working for Eden Futures: https://edenfutures.org/our-people/

When you join us, you’ll discover genuine opportunities to grow. Whether through e-learning, face-to-face training, or your own tailored development plan, we support you every step. We’re proud to offer pathways like the Care Certificate and apprenticeships - real chances to make a difference in people’s lives. See more about learning and development here: https://edenfutures.org/learning-development/

If you’re new to care and support, that’s okay! We’re looking for people who share our values, because that’s what matters most. We hire for values first, skills second. And in our Support Worker roles, we give you interview questions in advance—because we want you to shine as your authentic self. That’s what matters to us. You can read all about our what to expect once you’ve applied with us by clicking here: https://edenfutures.org/work-at-eden/

Oh, and we love celebrating our teams! From annual Care Awards to monthly staff recognition, and long-service milestones, we ensure you feel valued. We’re an employer people want to stay with. See our recognition page here: https://edenfutures.org/recognition/

*Roles are paid at an hourly rate of £12.71. The annual salary shown is as a per annum equivalent for illustration purposes only, this will be pro rata'd based on hours worked.

Once you join us, you’ll also be eligible for our £500 bonus through our refer a friend scheme (unlimited referrals)!

Part of our benefits package for this role is STREAM:

You’ve earned it. Why wait for payday?
With Stream, our fantastic financial wellbeing benefit, you’re in greater control of your money!
Life doesn’t always work around payday. That’s why Stream gives you the flexibility to access a portion of your wages as you earn them, without waiting for your usual payday.
Your earnings, your way! Access a portion of the money you’ve already earned, when you need it.
Picking up extra shifts? Access your overtime earnings sooner, without waiting for your next payday!
Take control! Track your earnings, plan ahead and enjoy greater financial flexibility.
More choice. More flexibility. More control.

Please note: Eden Futures are unable to offer sponsorship for this position

Main Responsibilities:

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, participating in the development of plans where applicable
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible
• Provide emotional support when needed, maintaining a person-centred approach
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare
• You will be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
• Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing
• Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others

The Ideal Candidate:

• Caring and compassionate, having a genuine passion for wanting to help our service users lead a full and active life to enable them to achieve as much independence as possible
• We understand that not everyone has experience of working in the care sector, and that’s why we recruit individuals based on their values
• Ability to remain positive when there are challenging days - you have the chance to positively influence how someone feels and that is no small thing
• You’ll enjoy working as part of team as well as using your own initiative, and have a willingness to support your colleagues when needed

About The Company:

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances people choose. We support people to be as independent as possible to achieve what they want to with their lives.

Our purpose is our people, our culture is Platinum!

Eden Futures has been awarded Platinum accreditation by Investors in People – the highest level of recognition an organisation can achieve. To become a Platinum organisation, Investors in People look for more than just performance – they look for purpose, trust, continuous improvement, and a genuine commitment to wellbeing. They look for companies where: