Support Worker Band 3

Sheffield Health Partnership University NHS Foundation; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Sheffield is looking for a dynamic support worker to join their team. The role involves implementing care plans for individuals with complex mental health needs, empowering service users, and supporting community activities. Candidates should have relevant experience and a willingness to achieve a Care Certificate. The position requires shift flexibility and offers a supportive environment with training opportunities.

Benefits

Mentoring and development opportunities

Flexible working arrangements

Supportive team culture

Qualifications

• Relevant experience working with individuals who have complex mental health and physical health needs.
• Desire to achieve NVQ Level 2 / Care Certificate.
• Possession of a valid driver’s licence and access to a car.

Responsibilities

• Implement care plans for service users under supervision.
• Empower service users in decision-making.
• Accompany patients on community visits.

Skills

Experience with complex mental health needs

Basic computer skills

Time management

Education

NVQ Level 2 / Care Certificate willingness

Job description

Overview

Forest Lodge is a 22‑bedded Low Secure Forensic Service that delivers high‑quality assessment, treatment, rehabilitation and recovery to individuals who require care in a secure environment.

We are looking for a dynamic and motivated support worker to join our team. The unit focuses on the treatment and care of people with major and complex mental health and physical health needs.

Key Responsibilities

• Implement identified care plans for service users under the direction of qualified staff, ensuring needs are met within their care plans.
• Document details of the patient’s participation in the care plan accurately and timely.
• Empower service users in decision‑making and involve them in a wide range of activities, using local facilities where possible.
• Accompany patients on Section 17 leave, community visits and other arranged outings.
• Plan appropriate menus and assist with purchasing and catering when required.
• Develop, lead and evaluate group activities relevant to the patients’ needs.
• Report behaviours, untoward occurrences and any concerns to a qualified nurse for immediate reassessment.
• Assist patients with maintaining contact with friends and relatives, including visits and letter writing.
• Adhere to the Trust’s policies on risk management, health & safety, confidentiality and fire procedures.
• Engage in regular supervision, annual appraisal and maintain DBS Update Service membership.

Key Qualifications & Experience

• Relevant experience working with individuals who have complex mental health and physical health needs.
• Desire to achieve NVQ Level 2 / Care Certificate (training will be provided where possible).
• Basic computer skills including email and standard office software.
• Ability to work full‑time and rotate through day, night and weekend shifts in a 24‑hour service.
• Possession of a valid driver’s licence and reliable access to a car for daily duties.

Working Conditions & Benefits

• Shift flexibility required; rotating day and night shifts, including weekends.
• Opportunity to work in a trauma‑informed, inclusive environment that values diversity and self‑advocacy.
• Supportive team culture with mentoring and development opportunities, including training, apprenticeships and placements.
• Flexible working arrangements are encouraged and will be considered where possible.
• We are a Disability Confident employer and welcome applications from people of all backgrounds.
• Equal Opportunities Policy is strictly observed; all staff are expected to demonstrate respect, inclusion and fairness.

Application Information

Applicants are required to submit a CV and supporting statement through the Trust’s application system. Successful applicants will be required to have completed a standard DBS check, the cost of which is borne by the applicant, though it may be reimbursed through the Trust’s expense policy.