Support Worker 3

Pertemps Bridgwater; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A temporary staffing agency is seeking a Support Worker to join a dedicated team in Exeter, focusing on veterans and individuals at risk of homelessness. The role involves providing holistic support to a manageable caseload of customers, promoting independence and stability. Applicants should have experience working with diverse populations, possess strong problem-solving skills, and be willing to work flexibly. A commitment to safeguarding and supporting vulnerable individuals is essential.

Qualifications

• Experience in supporting individuals with complex needs.
• Ability to maintain accurate records and implement action plans.
• Willingness to work flexibly, including occasional Saturdays.

Responsibilities

• Provide practical and emotional support to individuals with complex needs.
• Develop, review, and update support plans and risk assessments.
• Work collaboratively with partner agencies including mental health services.

Skills

Experience supporting people from diverse backgrounds

Ability to build effective working relationships

Confidence in lone working

Good literacy and numeracy skills

Education

NVQ Level 3 (or equivalent) in a relevant field

Job description

Job Title: Support Worker

Location: Exeter

Pay rate: £14.82

Job Type: 3-month contract

Hours: Monday - Friday (1 Saturday in 8)

We are seeking a temporary Support Worker to join our clients dedicated team, working with veterans and individuals who are homeless or at risk of homelessness. This role is available until March 2026 and offers the opportunity to make a meaningful difference to people with moderate to high complex needs.

You will provide holistic, solution-focused support, working with a manageable caseload of approximately 5-8 customers, allowing you to deliver a high-quality, person-centred service. You will be part of a larger, supportive team based in the Exeter area, where helping people achieve independence is at the heart of everything we do.

Key Responsibilities

• Provide practical and emotional support to individuals with complex needs
• Develop, review, and update support plans and risk assessments
• Take a positive and proactive approach to risk management
• Work collaboratively with partner agencies including:

• Mental health services
• Substance misuse services
• Benefits providers
• Landlords and private letting agents

• Support individuals to explore education, training, employment, and social opportunities
• Promote independence, resilience, and long-term stability

About You

We are looking for a motivated individual with a “can-do” attitude and a genuine passion for supporting people in the local community. While experience in a similar role is desirable, the most important qualities are commitment, empathy, and resilience.

This role can be challenging at times, requiring strong problem-solving skills, initiative, and attention to detail when working with complex behaviours and situations.

Skills, Knowledge & Experience

Essential

• Experience supporting people from diverse backgrounds with varying needs
• Ability to build effective working relationships with clients and partners
• Experience maintaining accurate records and implementing action plans
• Confidence in lone working and working as part of a team
• Clear understanding of diversity and inclusion when working with vulnerable people
• Ability to assess risk and apply sound judgement
• Good literacy and numeracy skills
• Willingness to work flexibly, including occasional Saturdays

Desirable

• Knowledge of housing support and homelessness issues
• Experience working with vulnerable individuals (1:1 or group settings)
• Understanding of training, employment, education, or social inclusion opportunities
• Knowledge of housing-related support services
• NVQ Level 3 (or equivalent) in a relevant field
• Safeguarding certification
• Safeguarding & DBS

We are committed to safeguarding and promoting the welfare of vulnerable adults.

This role is subject to a satisfactory Enhanced DBS check (adults only).

Apply today or for any further information call Pertemps and ask to speak with Matt