Support Worker

Walsingham Support; Woolhope; On-site; GBP 40,000 - 60,000; Part time

Job summary

A caring charity organization in Woolhope is seeking Support Workers to assist individuals with personal care, cooking, and household tasks. Applicants do not need previous experience, as extensive training will be provided. This role is focused on supporting people with learning disabilities and complex needs to enhance their independence and quality of life. Benefits include 28 days of holiday, pension contributions, and various discounts, among others.

Benefits

28 days holiday, rising to 38 with service

Double pay for bank holidays

Paid Enhanced DBS

Pension contributions and life assurance

Funded qualifications and apprenticeship opportunities

Employee Assistance Programme

Walsingham Rewards Scheme

Long service awards

Qualifications

• No prior experience required; training provided.
• Kindness, patience, and willingness to learn essential.
• Suitable for those with experience in customer service or caregiving.

Responsibilities

• Support people with personal care and household tasks.
• Provide companionship and emotional support.
• Assist in building independence and skills.

Job description

This isn't a boring job. You'll be changing lives with care, supporting day‑to‑day living and joining in activities like bowling, swimming, walks, and community outings. You don't need prior experience to join as a Support Worker – we provide all the training you'll need, along with ongoing support to help you build a career in care. You don't need to have worked in care before if you're kind, patient, and willing to learn; we support you every step of the way. It could suit someone who's helped others in customer service, childcare, hospitality, teaching, or volunteering, or someone simply looking for a more meaningful job. If you're the type of person who enjoys listening, lending a hand, and helping others live life to the fullest, you'll fit right in here. NB: This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the minimum eligibility of having at least two years remaining on your current visa. Walsingham Support is a national charity, not a business. All we do is reinvested into supporting the people we care for and the staff who make it happen. Since 1986, every Support Worker at Walsingham Support has played a vital role in enhancing the lives of people with learning disabilities, autism, and complex needs. Our world is built on doing good, being the best place to work, and always putting people first.

Our Vision

• Walsingham Support will grow to become a leader in the social care sector to meet the evolving needs of people we support and the higher expectations they have around how they live.
• We will reinforce the voices of all those with learning disabilities, autistic people and other complex needs to challenge the status quo, disrupt perceived limitations and influence sector‑wide change.

Our Mission

• We see the person, not the limitations. We work alongside adults with complex needs to fulfil their life aspirations. We employ and develop exceptional people. We are agile, continuously learning as we respond to evolving needs.

Our Values

• People Focused: Whether it is staff or the people we support, we strive for people to live their best lives.
• One Team: Achieving meaningful outcomes by coming together to create a friendly, proactive and inclusive culture.
• Say it as it is: Every voice is heard and respected, we encourage open and transparent communication.
• Ambitious: Determined to be the best in everything we do.

When we hire new people, we look for team players who take pride in what they do and adopt a can‑do attitude. Each and every member of the team plays a vital role in making a huge difference to individual lives by helping them to reach their full potential.

Benefits of working for a charity

• Sense of Purpose: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values.
• Social Impact: Charities typically focus on addressing social issues and allow employees to be part of efforts to create positive social change.
• Diverse and Inclusive Environment: Charities often have a strong commitment to diversity and inclusion.
• Skill Development: Working for a charity may provide opportunities for employees to develop a wide range of skills.
• Community Engagement: Charities are deeply connected to the communities they serve.
• Flexibility and Passion‑Driven Work: Some charities offer a more flexible work environment, recognising the passion and commitment of their employees.
• Positive Workplace Culture: A supportive and encouraging work environment with a sense of camaraderie.
• Non‑profit financial stability: Charities are less likely to take risks when expanding and are unlikely to suffer from financial instability like some profit‑focused companies.

Work hours and benefits

• Favourable working hours, with part‑time and bank Support Worker roles available.
• 28 days holiday (rising to 38 with service).
• Double pay for bank holidays.
• Paid Enhanced DBS.
• Pension contributions and life assurance (3x salary).
• Funded qualifications and apprenticeship opportunities.
• Employee Assistance Programme and bereavement helpline.
• Walsingham Rewards Scheme and Blue Light Card discounts.
• Long service awards and a £250 recommend‑a‑friend bonus.
• £60 per night sleep in bonus available in some locations.

What a Support Worker does

• Support people with personal care, cooking, and household tasks.
• Provide companionship, encouragement, and emotional support.
• Help people build independence, friendships, and new skills.
• Join in with activities, hobbies, and community events.