Support Worker

Care Through The Millennium; Willenhall; On-site; GBP 27,000; Full time

Job summary

A care provider in Willenhall is seeking a compassionate Support Worker to assist adults with learning disabilities and mental health conditions. The role involves empowering individuals, promoting safety and dignity, and ensuring compliance with care guidelines. Ideal candidates will showcase empathy, adaptability, and resilience, and must have the right to work in the UK. The position comes with a starting salary of £26,682 (pro rata) and a commitment to staff development through training and support.

Benefits

Starting salary of £26,682 (pro rata)

Fully paid induction and access to accredited training programs

Access to Early Pay scheme

Blue Light Card discounts

Free 24/7 Employee Assistance Programme

Refer-a-friend bonus scheme

Pension scheme

Team Member of the Month recognition programme

Qualifications

• Right to live and work in the UK required.
• Ability to manage challenging behaviours in a caring manner.

Responsibilities

• Encourage and empower individuals to reach their full potential.
• Promote safety, wellbeing, and dignity at all times.
• Support access to community activities.
• Assist with daily living tasks and personal care.
• Collaborate with others on a rota basis.
• Follow best practices and guidelines in care.
• Complete relevant documentation for care plans.

Skills

Show empathy, enthusiasm, and a genuine interest in helping others

Commitment to learning and professional growth

Ability to adapt to different situations and think on their feet

Resilience to manage challenging behaviours

Teamwork and independent work skills

Job description

Support Worker – Learning Disabilities & Mental Health

Location: Kings Norton, South Birmingham

Salary: Starting at £26,682 (pro rata)

Hours: Average of 42 hours per week, permanent contract (shift‑based including weekends)

About the Company

Care Through The Millennium (CTTM) is a well‑established and respected care provider supporting adults with learning disabilities, autism, mental health conditions, and behaviours that challenge. Since 1986, we’ve been committed to providing compassionate, person‑centred care through our residential and supported living services across South Birmingham and Warwickshire.

Many of our team members joined without prior experience in care—and with our support, training, and development pathways, have progressed into qualified and management roles.

We currently have exciting opportunities available at our residential home in Kings Norton. Whether you're an experienced carer or seeking a new and meaningful career, we’d love to hear from you.

Responsibilities

• Encouraging and empowering individuals to reach their full potential
• Promoting safety, wellbeing, and dignity at all times and ensuring compliance with company and sector legislation including safeguarding
• Supporting access to the community, hobbies, and social activities
• Assisting with daily living tasks and personal care
• Working collaboratively with a supportive team on a rota basis
• Ensure best practice is followed by following guidelines with the care given to the young people.
• Carry out domestic tasks to maintain the upkeep of the home and ensure health and safety is followed.
• Following care plans provided for individuals and ensure that any relevant documentation is completed.

Skills & Qualities

• Show empathy, enthusiasm, and a genuine interest in helping others
• Are committed to learning and professional growth
• Can adapt to different situations and think on their feet
• Be resilient and be able to manage challenging behaviours in a caring and considered manner
• Work well as part of a team and independently
• Have the right to live and work in the UK

Benefits

• Starting salary of £26,682 (pro rata)
• Fully paid induction and access to accredited training programs (Care Diplomas & Apprenticeships up to Level 5)
• Access to our Early Pay scheme
• Blue Light Card – discounts across retail and leisure
• Wellbeing Support - Free 24 / 7 Employee Assistance Programme
• Refer‑a‑friend bonus scheme
• Pension scheme
• Team Member of the Month recognition programme

Please note: We are unable to offer sponsorship for this role. All applicants must provide proof of right to work in the UK.

At CTTM, we are committed to promoting the welfare of the individuals in our care by providing a safe and secure environment and all employees are subject to Safer Recruitment checks and guidelines. An enhanced DBS disclosure and satisfactory employment references are required for this role prior to commencing employment.