Support Worker

SeeAbility; Vale of White Horse; On-site; GBP 26,000; Full time

Job summary

A leading support organization in the UK seeks a Complex Needs Support Worker to provide essential care to individuals with complex needs. This role involves supporting daily routines, planning activities, and building therapeutic relationships. Applicants should have strong communication skills and previous experience in care settings. Competitive salary is offered, alongside numerous benefits such as career development and supportive team environment.

Benefits

Guaranteed hours

Paid training & career development

Supportive team vibes

Wagestream – access your earnings instantly

28 days holiday, rising to 36 with service

Life events leave

Annual Excellence Awards

Enhanced Family-Friendly Pay

Qualifications

• Strong English communication skills (spoken & written).
• Previous experience in a care/support setting.
• A valid manual UK driving licence.
• The legal right to live and work in the UK.

Responsibilities

• Supporting daily routines – from morning support to bedtime.
• Planning fun, person-centred activities that boost wellbeing.
• Contributing to tailored support plans.
• Building therapeutic relationships that make a difference.
• Keeping accurate support notes – every detail matters.

Skills

Strong English communication skills

Experience in a care/support setting

Valid manual UK driving licence

Legal right to live and work in the UK

Job description

Role Description

Join Our Team as a Complex Needs Support Worker

Location: Drayton, Abingdon, Oxfordshire
Salary: £13.16 per hour (£25,662 per annum) plus benefits
Hours: 7.00 am – 3.00 pm, 2.00 pm – 10.00 pm (Monday to Sunday on a shift rota basis. Please note, the shifts may vary due to the needs of the people we support)
Contract: Full‑time (37.5 hours per week), Permanent
Driving Requirement: A valid driving licence is required (Manual, UK)
Visa Sponsorships: Not Available

What’s In It For You?

• Guaranteed hours – because your time is valuable
• Paid training & career development – grow with us
• Supportive team vibes – we’ve got your back
• Wagestream – access your earnings instantly, stay in control

What You’ll Need

• Strong English communication skills (spoken & written)
• Previous experience in a care/support setting
• A valid manual UK driving licence
• The legal right to live and work in the UK

What You’ll Be Doing

• Supporting daily routines – from morning support to bedtime
• Planning fun, person‑centred activities that boost wellbeing
• Contributing to tailored support plans
• Building therapeutic relationships that truly make a difference
• Keeping accurate support notes – every detail matters

Who You’ll Be Supporting

Big news — we’re expanding! Join us in our new home where you’ll support an individual. You won’t be alone – you’ll be part of a passionate, caring team.

John* – You’ll be supporting John, a vibrant individual with complex needs who is moving into a specially adapted home. John lives in a single‑occupancy home which is purpose‑adapted to meet his complex needs. He loves going out every Friday for KFC, trips to cafés and drives. His dad is a big part of his life, so family involvement is key and often has family visiting him. When he is not out and about enjoying himself, he usually likes being at home listening to music (especially classical), Disney films, colouring, and outdoor fun like trampolining and swings in the garden. Routine is very important to James.

*Please note, the real name has been changed to protect the individual's identity confidentiality.

You’ll be making a real impact with a person who has:

• Learning disabilities, including using communication tools like Makaton or PECs
• Experience with individuals with autism and/or visual impairments
• Behavior that is highly challenged and the application of Positive Behaviour Support (PBS) strategies

From January 2026 to end of March 2026, you’ll need to travel to Birmingham (B38 area) during his transition before he moves to Drayton, Abingdon in April 2026. We will pay towards travel during this transition period.

If you’re compassionate, resilient, and ready to learn, this is your moment. It’s hands‑on, it’s heart‑led, and yes – it’s brilliant.

Our Benefits

Your Development & Appreciation

• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step

Your Work‑Life Balance

• 28 days holiday (incl. bank holidays), rising to 36 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family‑Friendly Pay + Paid Fertility Leave
• Carers Leave

Your Money Goes Further

• £500 monthly bonus draw – two lucky winners every month
• Blue‑Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Wagestrame (formerly Stream)

Your Wellbeing Counts

• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In‑house Wellbeing Coach

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• Criminal background check through the Disclosure and Barring Service (where appropriate)
• Documentary evidence to confirm your identity, current address, and the right to work in the UK
• Health Declaration to ensure that you are medically suitable for the role you have been offered
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults
• These checks will be carried out and completed prior to offering a date to start employment at SeeAbility’s expense

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neuro‑divergent condition. We are pleased to confirm that we are a Disability Confident employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinions valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

Ready to Apply?

If you’re looking for a role where you don’t just work – you thrive, hit that apply button and let’s make a difference together.