Support Worker

Weise Employment; Torquay; On-site; GBP 1,000; Part time

Job summary

A staffing agency is seeking a Support Worker for a temporary position at a homeless shelter in Torquay. This role demands good communication skills and the ability to work under pressure, assisting vulnerable adults overnight. Responsibilities include monitoring access, health and safety checks, and providing reassurance to residents. Competitive pay of £14.83 per hour is offered with weekly payments.

Qualifications

• Good communication skills essential for interacting with residents and staff.
• Experience with vulnerable adults is crucial.
• Ability to work a 12-hour shift at short notice.

Responsibilities

• Cover reception and monitor access.
• Be the first point of contact for residents during the night.
• Record incidents and manage emergencies effectively.

Skills

Good Communication skills

Calm under pressure

Ability to deal with vulnerable adults

Courteous and respectful

Teamwork

Understanding of safeguarding

Basic knowledge of mental health/substance misuse

Experience with overnight security

Willingness to work unsociable hours

Job description

Job Description

Support Worker - On-Going Temporary On-Ongoing post. £14.83 per hour, weekly paid. To work in a Homeless Shelter in Torquay. Hours are either07 : 45 – 20 : 15 or 19 : 45 – 08 : 15

To cover for sickness and holidays on an Ad-Hoc bases.

To be successful in this role you will need the following :

• Good Communication skills
• Ability to be Calm under pressure, with good listening skills
• Ability to deal with vulnerable adults that may be stressed or have challenging behaviour
• Courteous and respectful with all visitors
• Able to work well in a team and independently
• Understanding of safeguarding and confidentiality
• Basic knowledge of mental health / substance misuse issues (desirable)
• Experience with overnight security or hospitality (essential)
• Willingness to work unsociable hours’ / shift patterns
• Be available to work a 12 hour shift at short notice

As a Support Worker you will be responsible for :

• Cover Reception on a rota basis Days / Nights
• Be the first point of contact for residents during the night
• Control access to the building and monitor CCTV
• Carry out hourly health & safety checks
• Record incidents, update logs, and complete reports
• Deal with emergencies (fire, first aid, contacting services)
• Undertake basic repairs / cleaning (e.g. changing light bulbs, clearing hazards)
• Support residents by listening and offering reassurance overnight
• Carry out room checks when required
• Handle neighbour complaints or concerns appropriately
• Ensure clear handover of information to day staff
• Participate in supervision, training, and team meetings

An Enhanced DBS Check will be carried out if successful in your application