Support Worker

Riverside; Swindon; On-site; GBP 26,000 - 28,000; Full time

Job summary

A housing association is seeking a compassionate Support Worker to assist vulnerable individuals in managing their finances and accessing various support services. The role is based in Swindon and offers competitive pay, flexible working hours, and a commitment to diversity and inclusion. Candidates must have experience in delivering structured support and a caring nature. Join a team dedicated to making a positive difference in the lives of those in need.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in your learning and personal development

A wide range of benefits

Qualifications

• Experience of working with vulnerable people.
• Experience delivering structured support and risk management.
• Team player with an empathetic and resilient nature.
• Understanding of supporting vulnerable individuals.
• Ability to work flexible hours, including lone working.

Responsibilities

• Provide support to customers through various services.
• Help manage their money and sign up for benefits.
• Record keeping and administrative tasks.

Skills

Experience of working with vulnerable people

Team player with caring nature

Resilient and can-do attitude

Understanding of supporting vulnerable people

Ability to work flexible hours

Job description

Job Title: Support Worker

Contract Type: Permanent

Salary: £26,549.63 per annum (£27,722.51 per annum is achieved after 18 months successful performance in the role)

Working Hours: 37.5 Hours per week

Working Pattern: Monday - Friday 9am - 5pm

Location: Swindon Young People, Swindon

About the Role

The difference you will make as a Support Worker

You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered