Support worker

Gillespie Recruitment ltd; Sunderland; On-site; GBP 36,000; Full time

Job summary

A children's residential service provider in Sunderland seeks a Senior Residential Support Worker. This role involves leading a team to provide high-quality care for young people with learning disabilities and autism. The ideal candidate will have a Level 3 Diploma in Residential Childcare and experience in child care settings. A salary of £36,000 per annum and professional development opportunities are offered.

Benefits

Ongoing training and professional development opportunities

Supportive, inclusive working environment

Opportunity to progress into senior or management positions

Qualifications

• Experience supporting children and young people with learning disabilities, autism, and behaviours that challenge.
• Previous experience in a residential childcare setting.
• Understanding of behaviour management, safeguarding, and person-centred support.

Responsibilities

• Act as shift lead, providing direction and support to staff.
• Deliver high-quality, individualised care to children.
• Ensure safeguarding procedures are followed and concerns are reported.

Skills

Empathy

Teamwork

Communication

Problem-solving

Resilience

Education

Level 3 Diploma in Residential Childcare

Job description

Senior Residential Support Worker - Children’s Residential (Learning Disabilities & Autism) | Sunderland | £36,000 per annum

Are you passionate about making a difference in the lives of young people with learning disabilities and autism? We’re looking for an experienced and compassionate Senior Residential Support Worker to join a dedicated children’s residential service in Sunderland.

If you’re ready to take the next step in your care career and lead by example within a supportive, values‑driven environment, this role is for you.

About the Role

As a Senior Residential Support Worker, you’ll play a key part in providing high‑quality, person‑centred care for children and young people with learning disabilities, autism, and behaviours that challenge.

Acting as a shift leader, you’ll guide and mentor your team to deliver safe, nurturing, and trauma‑informed support that helps every young person reach their full potential. You’ll promote a positive home culture, ensure compliance with care regulations, and uphold the highest safeguarding standards.

This is a rewarding opportunity to work in an environment where compassion, inclusion, and empowerment are at the heart of everything you do.

Key Responsibilities

• Act as shift lead, providing direction, support, and supervision to staff on duty.
• Deliver high‑quality, individualised care to children and young people in line with care plans.
• Promote and implement person‑centred and trauma‑informed approaches.
• Support children to express their views, develop life skills, and participate in decisions about their care.
• Implement Positive Behaviour Support (PBS) strategies and proactive de‑escalation techniques.
• Maintain accurate records, including daily logs, incident reports, and risk assessments.
• Ensure safeguarding procedures are followed and all concerns are reported promptly.
• Support compliance with Children’s Homes Regulations (England) 2015 and Ofsted Quality Standards.
• Act as a mentor and role model, supporting new and existing staff through guidance and supervision.
• Communicate effectively with managers, colleagues, families, and external professionals.
• Participate in team meetings, training, and ongoing professional development.
• Contribute to rota planning, ensuring safe and effective staffing levels.
• Take part in sleep‑in and on‑call duties as required.

About You

You’re an experienced care professional who thrives in a hands‑on role and genuinely cares about improving the lives of young people. You lead with empathy, patience, and integrity – and you’re confident supporting children with learning disabilities, autism, and complex needs.

You will have:

• Level 3 Diploma in Residential Childcare (or working towards).
• Experience supporting children and young people with learning disabilities, autism, and behaviours that challenge.
• Previous experience in a residential childcare setting.
• Understanding of behaviour management, safeguarding, and person‑centred support.
• Strong teamwork, communication, and problem‑solving skills.
• Compassionate, resilient, and able to remain calm under pressure.
• Flexibility to work a range of shifts, including sleep‑ins.
• A full UK driving licence (or willingness to travel).

Desirable

• Additional specialist training (e.g., PBS, Autism, or Trauma‑Informed Practice).
• Experience acting as shift lead or mentoring junior staff.
• Knowledge of the Children’s Homes Regulations 2015 and Ofsted frameworks.

What’s on Offer

• Salary: £36,000 per annum
• Full‑time, permanent role
• Ongoing training and professional development opportunities
• Supportive, inclusive working environment
• Opportunity to progress into senior or management positions
• Work as part of a dedicated team making a real difference every day

Why Apply?

This is a fantastic opportunity to join a forward‑thinking residential care provider that puts the needs of children and young people first. You’ll be part of a compassionate and professional team committed to inclusion, empowerment, and genuine positive outcomes for every young person in their care.

At Gillespie Recruitment, we connect passionate professionals like you with roles where you can truly make an impact – and where your experience and dedication are valued and rewarded.

Safeguarding Statement

All applicants must complete an enhanced DBS check and provide references covering the past two years. The employer is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

If you’re ready to take the next step in your career and become part of a team that changes lives – apply today with Gillespie Recruitment and start your journey as a Senior Residential Support Worker in Sunderland.