Support Worker

Invicta Health CIC; Ramsgate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health organization in Ramsgate is seeking a dedicated Support Worker to join their team on a full-time basis. The role involves co-facilitating interventions to promote recovery for individuals with mental health needs, working collaboratively with clinical staff. Candidates should have experience in supporting mental health, confidentiality, and be qualified at Level 3. This position offers numerous perks including development opportunities and a supportive work environment.

Benefits

Learning and Development opportunities

Progression opportunities

Competitive annual leave entitlement

Incremental pay progression

Approved blue light card provider

Salary Sacrifice Schemes

Car Lease Scheme

Employee Assistance Programme

Qualifications

• Experience supporting individuals with mental health needs.
• Understanding of patient confidentiality.
• Experience in co-facilitating interventions.
• Ability to input data accurately.
• Understanding of safeguarding issues.

Responsibilities

• Promote recovery with Mental Health Practitioners.
• Co-facilitate group interventions.
• Provide evidence-based support and risk management.
• Ensure timely record keeping.
• Raise urgent concerns promptly.

Skills

Supporting people with mental health needs

Data confidentiality

Co-facilitating group interventions

Data inputting

Safeguarding awareness

Teamwork in multidisciplinary settings

Familiarity with EMIS and RiO

Education

Level 3 qualification in mental health or willingness to pursue

Tools

EMIS

RiO

Job description

Invicta Health has an exciting opportunity for a Support Worker to join the team on a full time basis at 37.5 hours.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

The role of the support worker is to primarily co‑facilitate and support the delivery of evidence‑based interventions which will promote recovery, social inclusion and normalization for service users who suffer from mental health. The role holder will provide support to the clinical and team leaders, to ensure the effective facilitation of pathway interventions promoting client response and engagement.

About us

Invicta Health is a non‑profit company, with a passion for primary care. We have a wide range of services such as hub‑based GPs services, GP surgeries, services in Urgent Care Centres and A&E, a Community Primary Care mental health service, GP staff training service and the list is growing all the time.

We are formed by a federation of General Practitioners working in Canterbury and South Kent Coast areas of East Kent. Our aim is to provide local, high quality services for local people by collaborating with other established organisations in the health and social care community.

What perks can we offer you?

• Learning and Development opportunities
• Progression opportunities
• Competitive annual leave entitlement
• Incremental pay progression
• Approved blue light card provider
• Salary Sacrifice Schemes
• Car Lease Scheme
• Employee Assistance Programme

Job responsibilities

Main Responsibilities

Promote recovery with the Mental Health Practitioners through empowerment of service users and carers.

Co‑facilitating recommended group interventions as part of the pathway for service users with complex emotional difficulties.

Offering a range of evidence‑based interventions and risk management to address the needs of the individuals to support their wellbeing.

Ensure record keeping and documentation reflects needs and is completed in a timely manner.

Raise swiftly any urgent referral concerns with the Mental Health Practitioners.

Practice in a manner that reflects and recognises equality and diversity.

Work with carers as required.

Ensure activity is entered onto clinical record systems (EMIS/RIO).

Carrying out Dialog+ interventions to empower service users to identify their key areas of need that they require help and support with.

Reviewing Dialog+ outcomes to liaise with clinically qualified staff to review outcome plan for service users.

Engaging in regular scheduled supervision, which is delivered by the Mental Health Practitioner.

Participating in the contacting and scheduling of Service users to provide access to mental health therapeutic interventions.

To ensure records are outcomes and completed on clinical record keeping systems as required.

To participate in intervention delivery meetings providing feedback.

General Duties

To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.

To contribute to the development of services, including processes, templates and principles.

To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.

To take part in any statutory and mandatory training or other training and development programmes as requested.

Any other reasonable duties as directed by your line manager.

Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.

Full terms and conditions of employment will be issued if an offer of employment is made.

Person Specification

Experience

• Able to demonstrate their experience of supporting people with mental health needs
• Understand the importance of maintaining patient and data confidentiality.
• Experience of co‑facilitating group interventions to individuals with a wide range of needs
• Experience of work involving regular and accurate data inputting
• Experience of recognising issues related to safeguarding children and vulnerable adults, reporting any problems or concerns to an allocated lead clinician or appropriate registered profession.
• To work within a multidisciplinary team of professionals to deliver a mental health model
• Experience of working with a range of health and social care organisations
• Experience of working with EMIS and RiO

Personal Attributes

• Willingness to learn and adapt to change
• Highly customer focused

Qualifications

• Level 3 qualified in the area of mental health or be willing to work towards one.
• An ability to use own initiative to work both independently and as a part of a team.
• An ability to organise own workload efficiently, balancing face‑to‑face and MS Teams work
• Good literacy, numeracy and IT skills
• An ability to engage and maintain relationships with staff across Invicta Health and external partners
• Good interpersonal and communication skills
• Able to work in a well‑organised and professional manner, maintaining concentration and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.