Support Worker

Acuity INC; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A Supported Living Healthcare Provider in Plymouth is seeking a compassionate and dedicated Personal Support Worker. This role involves assisting an individual with Motor Neurone Disease to maintain independence and family life. Responsibilities include providing 2:1 care, engaging in activities, and supporting household tasks. Ideal candidates will have experience in complex care and demonstrate empathy and patience. Competitive benefits and opportunities for progression are included.

Benefits

Access to Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

NVQs in Health and Social Care

Progression opportunities

Ongoing training and development

Generous Refer a Friend scheme

Qualifications

• Previous experience in complex care, ideally with MND, tracheostomy management, and PEG.
• Capability to drive a mobility vehicle with a full UK Driving Licence.
• Understanding of Motor Neurone Disease and its communication and mobility effects.

Responsibilities

• Provide high-quality care on a 2:1 basis.
• Engage in meaningful activities to promote social interaction.
• Support household tasks to maintain a clean living environment.

Skills

Empathy

Patience

Communication skills

Tools

Eye-gaze computer system

Job description

We have a rewarding opportunity for compassionate and dedicated personal Support Worker to assist an individual living with Motor Neurone Disease (MND) in Plymouth. This role is focused on providing support in his day‑to‑day life, helping him maintain a sense of independence while ensuring he can continue to care for his children and engage in family life. As part of this, the support extends outside the home engaging in fun family activities such as soft play, parks and visiting the cinema. To make the most of trips out and about, we need people who are local to Plymouth and know the area, and who can drive a mobility vehicle (days only), holding a full UK Driving Licence. Enriching activities will be an important factor in your support, and you will bring a wonderfully empathetic approach to truly make a difference to this person’s life. You will also need to ideally bring previous experience with you in the following:

• Complex Care ideally MND, tracheostomy management, ventilation and PEG
• Provide assistance with communication via an eye‑gaze computer system.
• Patience and understanding of MND and its effects on communication and mobility.

The role offers an opportunity to make a meaningful difference in the life of someone who values their family above all else, especially their children. It is important to understand that the focus of the job is to assist in maintaining a stable family life and provide the gentleman with the support he needs to be an active and present father. If you are kind, patient, and dedicated to supporting someone with complex needs, we would love to hear from you.

Responsibilities

What will your shift involve? In this role, you will be providing high‑quality care on a 2:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well‑being. Additionally, you will support with household tasks to maintain a clean and organised living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

We have been around for nearly 20 years so we know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A - Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

About the Company and Next Steps

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands‑on Complex Care Manager. What next? If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call. We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange for you to attend a Teams interview with the manager. Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

Benefits

• Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
• Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
• NVQ's in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme – receive up to £500!