Support Worker

Acuity Care Group; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused healthcare provider in Norwich is seeking a Support Worker to deliver person-centered care and companionship. The ideal candidate will have experience supporting individuals with learning disabilities and autism, providing compassionate care tailored to personal needs. This role includes engaging clients in activities, community trips, and household support, promoting independence and well-being.

Benefits

Access to Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

Further training in NVQs

Progression opportunities

Ongoing training and development

Refer a Friend scheme

Qualifications

• Prior experience supporting individuals with learning disabilities, autism, epilepsy, and challenging behaviors.
• Full UK driving licence required.

Responsibilities

• Provide high-quality 2:1 support and person-centered care.
• Engage the individual in meaningful activities to promote social interaction.
• Support household tasks to maintain a clean living environment.

Skills

Caring and motivated

Local knowledge

Good sense of direction

Clear communication skills

Job description

Overview

Pay rate: £14.70

Shift Pattern: 8:00-20:00 / 20:00-8:00

Make a Real Difference — Become a Support Worker in Norwich!

Are you someone who loves helping others live life to the fullest? We’re looking for a caring and motivated Support Worker to provide person-centred care and companionship to an individual living independently in Norwich. This vibrant person enjoys staying active — whether that’s swimming, trampolining, or heading out on shopping trips. Local knowledge, a good sense of direction and a full UK driving licence are essential to help them stay connected to their community.

Responsibilities

As a Support Worker, you’ll play a vital role in enriching someone’s life through fun, meaningful activities and a supportive, empathetic approach. Prior experience supporting individuals with similar needs is required.

• Learning Disabilities
• Autism
• Epilepsy
• Behaviours that can be perceived as challenging

What will your shift involve?

In this role, you will provide high-quality care on a 2:1 basis, ensuring the individual receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote social interaction and well-being. You will also support household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

About Acuity Care Group

We have been around for nearly 20 years, with over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

• LD&A Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

This role sits within our LD&A family, and you will be supported by an experienced hands-on Team Leader. We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients access new experiences.

What next?

If you have the skills and experience listed above for this role, please send your CV via the job link. If you have any questions before you apply, please call us. We will be in touch to discuss the role in more detail, go through screening questions, and if you are suitable, arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We Do Offer Additional Benefits Including

• Access to Westfield Rewards — exclusive rewards site with offers from over 1,000 retailers, restaurants, travel companies
• Westfield Health Cash Plan with 24/7 GP appointments and cashback for health expenses
• Employee Assistance Programme (EAP) with support helplines and counselling for mental wellness, finances and relationships
• Blue Light Card discount scheme and tickets offers
• Further training in NVQs in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• Refer a Friend scheme — up to £500

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