Support Worker

EAST LANCASHIRE HOSPITALS NHS TRUST; Nelson; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in England is seeking a support role to assist a clinician with a visual impairment. Responsibilities include supporting clinical and administrative tasks, engaging in meetings, and ensuring the clinician’s welfare. Candidates should have office experience and familiarity with Microsoft Office. The role offers a flexible working environment and values diversity, encouraging applications from all backgrounds.

Qualifications

• Previous office experience is required.
• Familiarity with office technology is a must.
• Experience in a health or social care environment preferred.

Responsibilities

• Support the clinician with clinical and administrative duties.
• Assist with reading referrals and notes, and complete documentation.
• Engage in meetings and service training.

Skills

Organisational skills

Good communication skills

Problem-solving skills

Time-management skills

Experience with people who have disabilities

Team player

Education

GCSEs, A levels, BTEC, T Levels, NVQ3 or equivalent

Tools

Microsoft Office

Job description

Job Overview

This is an exciting opportunity to provide personal support to an employee with a visual impairment. The role will support the clinician's ability to function and fulfill their role as a MSK Physiotherapist at Pendle Community Hospital. This will involve completing work‑related activities on their behalf and supporting them with their clinical and admin duties, The main duties of the role include: supporting the employee in all aspects of clinical and administrative duties, assisting with reading referrals and notes, completing documentation and supporting assessment of patients, undertaking clerical duties such as completing all computer work (electronic documentation, opening, creating, sending and filing e‑mails, gathering electronic data, taking notes in meetings), supporting the employee in planning, teaching and delivering treatment to patients, supporting the employee to attend and engage in meetings and service training, ensuring employee's safety and welfare at all times, being responsible for planning and preparing documentation for meetings and facilitating effective diary management and monitoring.

Key Responsibilities

Working for our organisation, the Trust is committed to creating a well‑managed, flexible working environment that supports staff and promotes their welfare and development. We are committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We operate Zero Tolerance to aggression, violence, bullying and harassment. We will make reasonable adjustments to ensure our recruitment and selection process is accessible to all. Flexible working applications will be assessed on a case‑by‑case basis.

Qualifications & Experience

• Previous office experience
• Familiar with office technology
• Experience with people who have disabilities
• Experience working in a health or social care environment
• Experience using Microsoft Office
• Access to a vehicle/transport for work purposes
• Good organisational skills
• GCSEs, A levels, BTEC, T Levels, NVQ3 or equivalent experience in health or social care
• Time‑management skills
• Good communication skills with examples
• Team player
• Problem‑solving skills (desirable)
• Enthusiastic and proactive (desirable)
• Disclosure and Barring Service check (as required by the Trust)
• Relevant mandatory training (e.g., CPD, clinical governance, risk management)

Training and Development

Participate in regular supervision, contribute to an annual Personal Development Review and undertake further training as identified. Complete required mandatory training and maintain own development portfolio.

EEO Statement

We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our Black, Asian and minority ethnic (BAME) communities. Appointments will be made on merit.