support worker

Central and North West London NHS Foundation Trust; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the United Kingdom seeks a Support Worker to provide essential drug and alcohol assessments and interventions. You will work as part of a multi-disciplinary team, aiding clients through recovery while ensuring adherence to local standards. Responsibilities include case management, coordinating with primary care, and maintaining accurate client records. This role is vital for enhancing supportive environments and requires strong skills in motivational interviewing and risk assessment.

Qualifications

• Experience in delivering brief interventions for substance users.
• Ability to manage and assess drug-using clients effectively.
• Knowledge of local and national quality standards.

Responsibilities

• Provide case management and clinical care for clients.
• Co-work with colleagues and facilitate group sessions.
• Ensure adherence to service data policies.

Skills

Motivational interviewing

Case management

Risk assessment

Confidentiality

Therapeutic relationship building

Job description

As an integral and highly valued member of the multi-disciplinary team, the Support worker will provide drug and alcohol assessments, brief interventions and practical assistance to service users within the ARC-MK services.

The support worker will take a lead role in embedding recovery values within the service setting in which they work, alongside recovery workers and nursing colleagues as well as other agencies in the Addictions and Mental Health fields and act as an ambassador of recovery for the Addictions Directorate with external agencies and partner organisations.

As a core member of the multi-disciplinary team, the support worker will work with service users on a 1:1 and/or group basis. They will also have the opportunity to co-work with other colleagues.

• To provide case management and direct clinical care to a defined number of clients as agreed with the Sector Manager or management team. This includes assessment, planning and providing specialist care. It is expected that the caseload will consist of clients of low to medium complexity and the postholder will take a predominant role in providing 1-1 extended brief interventions, re-engagement work and co-facilitating groups and home visits.
• To be able to assess and case manage drug-using clients, applying the precepts of harm minimisation.
• To use agreed and established Outcome Monitoring Tools and any other relevant quality measures.
• To manage the transfer of individuals between agencies and services.
• To support individuals regarding their substance use, using motivational interviewing, relapse management and other evidence-based interventions.
• To ensure full risk assessment and risk management is delivered effectively, under supervision.
• To ensure the highest quality of service is delivered by following local and national quality and performance standards, guidance, protocols, procedures and practice guidelines.
• To ensure that all work is performed in accordance with Trust policies and procedures, including the Serious Incident policy.
• To participate in multi-disciplinary meetings, both on-site and in the community relating to client management.
• To develop close links with Primary Care Services and other relevant partner agencies in the locality.
• To liaise and communicate clinical information with partner agencies concerning clients, within the strict guidelines / protocol on shared confidential information between named partner agencies.
• To promote a positive culture where improving communication, and maintenance of a healthy therapeutic relationship with clients are enhanced and valued.
• To contribute to the promotion of Team cohesiveness, multidisciplinary working and to work collaboratively with colleagues at all times in all parts of the Trust to achieve healthy and effective communication.
• To be responsible for the effective management of own caseload and to keep records, diary appointments and workload priorities.
• To maintain accurate and up to date documentation of all clients records, ensuring the confidentiality of such records are in line with the Data Protection Act and Information Sharing Protocol.
• To adhere to all service data recording policies.
• To be responsible for ensuring monthly contract and other data reporting activities are submitted within agreed timescales.
• To ensure that all local service administration systems are followed.
• To ensure that client information is entered in the service database system and to ensure activity input to clinical systems is accurate and timely.
• To be responsible for use of resources allocated for the purpose of the post.
• To demonstrate responsible time management.

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

For further information about the advertised role, please refer to the job description & person specification included in the documents section of this advert.

Communication:

• To participate in multi-disciplinary meetings, both on-site and in the community relating to client management.
• To develop close links with Primary Care Services and other relevant partner agencies in the locality.
• To liaise and communicate clinical information with partner agencies concerning clients, within the strict guidelines / protocol on shared confidential information between named partner agencies.
• To promote a positive culture where improving communication, and maintenance of a healthy therapeutic relationship with clients are enhanced and valued.
• To contribute to the promotion of Team cohesiveness, multidisciplinary working and to work collaboratively with colleagues at all times in all parts of the Trust to achieve healthy and effective communication.

Information and Resource Management:

• To be responsible for the effective management of own caseload and to keep records, diary appointments and workload priorities.
• To maintain accurate and up to date documentation of all clients records, ensuring the confidentiality of such records are in line with the Data Protection Act and Information Sharing Protocol.
• To adhere to all service data recording policies.
• To be responsible for ensuring monthly contract and other data reporting activities are submitted within agreed timescales.
• To ensure that all local service administration systems are followed.
• To ensure that client information is entered in the service database system and to ensure activity input to clinical systems is accurate and timely.
• To be responsible for use of resources allocated for the purpose of the post.
• To demonstrate responsible time management.