Support Worker

CareTech; Llandudno Junction; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Llandudno Junction seeks dedicated Support Workers to provide person-centred care to adults with mental health challenges. The role requires strong communication skills, ability to work unsociable hours, and a passion for making a positive difference. Experience in similar fields is highly desired, and the position offers competitive pay and benefits including a £500 referral bonus.

Benefits

£500 Recommend A Friend Bonus

Blue Light Discount Card

Ongoing learning & development programs

Free DBS Check

Free Employee Assistance Programme

Qualifications

• Experience in a caring environment is essential.
• Candidates must have experience with mental health or similar fields.
• Must be passionate about supporting individuals with diverse needs.

Responsibilities

• Support individuals living in their own flats.
• Work alone and undertake sleep-in shifts.
• Engage with service users daily to promote independence.

Skills

Experience in a caring environment

Experience of working with adults with autism

Experience of working with adults with learning disabilities

Able to work unsociable hours, weekends, and bank holidays

Excellent communication skills

Ability to keep calm under pressure

Confidence to work alone and in a team

Passionate about making a positive difference

Excellent writing skills

Job description

Job Details

Location: Llandudno
Contract: Full Time
Role Type: Permanent
Working hours per week: 37.5
Salary: £12.60 per hour plus £62.64 per night sleep
Closing Date: Tuesday 4 November 2025

Cwlach road is 5 bed flats property. Individuals are between 39 years to 53 years of age and live in their own flats. They have been discharged from hospital to re‑integrate in the community.

Experience of working with Mental Health and Mild Challenging Behaviour. No personal care required.

Support Worker are required to lone work and willing to do Sleep ins.

Job Description

Support Worker
Location: Conwy
Contract: Permanent

We are unable to consider Skilled or Student Visa applicants for this opening.

CareTech is a person‑centred care company that provides quality care to adults. We enable young people and adults with complex needs to make their own life choices and to develop confidence and independence to live, learn, thrive, and engage, building a better future.

Being a support worker is very rewarding but also hard and challenging at times. Support workers need to be able to understand that not every day is going to be sunshine and smiles. Being able to watch and support the individuals makes those hard days easier. Seeing people be able to live independently and thrive in life is a reward in itself. No two days are the same; you will face and overcome many challenges, but the rewards are priceless.

Support Worker Skills & Experience

• Experience in a caring environment
• Experience of working with adults with autism
• Experience of working with adults with learning disabilities
• Able to work unsociable hours, weekends, and bank holidays
• Excellent communication skills, allowing you to engage & interact with our service users
• Ability to keep calm under pressure
• Confidence to work alone and also be part of a team (family)
• Passionate about making a positive difference in someone else’s life
• Excellent writing skills

Values

• Friendly
• Positive
• Empowering
• Person Centred
• Innovative

Rewards & Benefits

• £500 Recommend A Friend Bonus
• Blue Light Discount Card

Industry Standard Benefits

• Ongoing learning & development programs
• Career Development/Progression
• Free DBS Check
• Free Employee Assistance Programme
• CareTech Foundation: the opportunity to apply for family and friends’ grants

What we do!

We are a well‑established, nationwide healthcare provider. Our homes are specialist mental health services and established, offering adults person‑centred care. We carefully develop and adapt homes to meet the varying needs of adults with mental health needs. The services are carefully located within thriving communities, offering a variety of educational, recreational, and social activities.

We provide a positive impact on the service experience of people with mental health difficulties who may be experiencing emotional distress. This primarily involves support using a person‑centred approach. Our support workers measure outcomes specifically to an individual’s needs and evidence using our person‑centred outcome‑measuring tool.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.

If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

• T&C’s paid following the successful completion of a 6-month probation period

Job Reference

Llandudno - Support Worker [SYS-21253]

Job Description

Support_Worker_Job_Description.pdf