Support Worker

Old Norwich Road - Ipswich; Ipswich; On-site; GBP 13,000 - 32,000; Full time

Job summary

A local support service in Ipswich is searching for compassionate Support Workers to assist in daily living and community activities. Candidates should have a full UK driver's license and knowledge of Positive Behaviour Support (PBS). The role involves providing hands-on support and fostering friendships while maintaining dignity for the individual. This position offers the chance to make a real difference in someone's life through engaging activities and ensuring their needs are met.

Benefits

Refer a friend scheme

Long service award

Qualifications

• Compassionate and dedicated support worker with a sense of humour.
• Physically able to assist with mobility and activities.
• Knowledge of Positive Behaviour Support (PBS) is essential.

Responsibilities

• Support the individual in daily living activities and choices.
• Assist in maintaining hygiene and health.
• Drive mobility cars for activities and appointments.

Skills

Compassionate support

Reading body language

Creativity

Knowledge of Positive Behaviour Support (PBS)

Education

Full UK manual/automatic driver's license

Job description

Support Workers

Day and Night position available

Location: Ipswich

£13.00 Per Hour

Earning potential £32,000.00 Per year

Overtime Available

Our Mission Statement

OUR MISSION is to make a positive difference to people and their families by delivering personalised health and social care that helps them achieve what they want out of life.

Our Values

SAFE: We put the person at the centre of all our work and listen and act on what they tell us. We will respect and promote the human, legal, and civil rights of all the people we support, our organisation, and wider society.

SOUND: We will provide high-quality care and support that is safe, evidence-based, and outcome-focused. We will work appreciatively, which is hopeful and encouraging, using positive and strength-based approaches.

SUPPORTIVE: We will empower the people we support in a manner that is progressive and enables them to exercise choice and control. We will work with our partners to create pathways that enable people to grow and achieve their goals.

Support Worker Role

I’m looking for support workers who have a good sense of humour, are enthusiastic and dedicated as well as compassionate to support me. I am non-verbal and require assistance with my mobility.

You need to be physically able to work with me on the floor and take me for long walks in the country. I love a variety of other activities including art and craft, swimming, singing, bowling and music to name a few. I have 2:1 staffing during the day due to manual handling and 1 at night.

I would like my support workers to be excellent at reading body Language, giving me space but still interacting with me and being fun and playful but not loud and in my personal space all the time.

This role requires hands‑on support in all daily living aspects and a proactive approach. Positive Behaviour Support in place to support this young man develop friendships while maintaining his family and existing relationships in place.

A UK full manual / automatic driver’s licence is essential as it involves driving a mobility car.

The support Staff will require knowledge of PBS to provide Supporting to go out on activities within the community, Be creative and innovative with new ideas. They will also require knowledge of PBS.

Job Purpose

• To support the person(s) in living the life they want to lead, making decisions, having as many choices about their lives as possible, and being supported to take appropriate risks.
• To make each day the best it can be. - to maintain their existing skills and develop new ones.
• To access local community facilities and participate in activities outside of their home. This may include appointments, religious and cultural activities, and work and leisure activities.
• To support people with cooking, shopping, and ensuring a clean home according to individual choices.
• To support people to make informed decisions about their health and administer prescribed medication.
• Support with personal care (e.g. washing, bathing, shaving, going to the toilet) when required.
• To support people to achieve their ambitions as set out in their support plans.
• To assist with the management of finances.
• To take an active involvement in support plans and ensure these reflect the people we support.
• Act as key worker for people ensuring that their experiences and quality of life are regularly reviewed.
• Participate in daily handovers ensuring that you contribute key information related to the people we support, is shared.
• Ensure that accidents, incidents, and near‑miss events are recorded and escalated to the team leader/manager.
• Carry out any additional tasks or duties according to your support worker responsibilities and within your scope of competence.
• Make safeguarding an absolute priority. Ensure that you report concerns, poor practices, or suspected abuse always.
• Be a positive role model for the people we always support.
• Act as an ambassador for the service ensuring as a support worker you always maintain professionalism and integrity.
• As a paid Support Worker in the service, you refrain from befriending service users on social network sites.
• Treat the person(s) that you are paid to always support with dignity and respect.
• Always act in the best interest of any person who may lack capacity.
• Be aware of, and follow the procedure for, reporting any safeguarding concerns or incidents.
• Keep accurate records.
• Attend training and ensure all mandatory training is up to date.
• Attend team meetings as required.
• Attend daily handovers ensuring that key information is always communicated to your colleagues.
• Co‑operate and attend yearly appraisal and supervision.
• Ensure the health, safety, and welfare of the people you support and your colleagues.
• Embrace teamwork by ensuring effective and open communication for the benefit of the people we support.
• Drive a mobility car/people carrier if you are qualified to do so.
• Undertake any other appropriate duties as required by the person(s) that you are paid to support or manage and that are appropriate to your grade.
• Perform all duties by the organisation’s policies and procedures.
• Be flexible to ensure that people are supported in a wide range of activities including bank holidays, weekends, and evenings.
• Maintain the confidentiality of the people we always support.
• Work alternate weekends to ensure staff always have access to effective leadership.
• Participate in night shifts as required.

Additional Perks

• Refer a friend scheme
• Long service award

This job description may be subject to review and change in consultation with the post holder. This is not an exhaustive list of duties, and you may be required to undertake any tasks relevant to your role and level of skills and competency.