Support Worker

Suffolk County Council; Ipswich; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Mileage allowance

LGPS pension

Wellbeing support

Childcare vouchers

Refer-a-friend bonus

Job summary

Suffolk County Council is recruiting a Reablement Support Worker for the Home First service across Suffolk. You will help customers and their family carers to improve health, wellbeing and independence in their own homes, delivering compassionate, personalised care from a dedicated team.

No prior experience is required as you will receive full induction and in-depth training, with access to a funded Level 2 Health and Social Care qualification.

Qualifications

• Valid driving licence and access to a car.
• No previous experience required; full induction and training provided.
• Opportunity to complete Level 2 Health and Social Care qualification (funded).

Responsibilities

• Build and maintain positive relationships with customers and their family carers to promote health, wellbeing and independence.
• Support individuals through personalised care plans and short-term enablement strategies.
• Assist with dignified personal care needs and explore alternative ways of meeting long-term needs.
• Promote services that enable safe, independent living at home and maintain accurate records for reviews.

Skills

Driving licence

Job description

• Suffolk County Council
• Address: Various locations in Suffolk, see below at posts available
• Salary:From £25,185 per annum, with pay progression up to £28,142per annum (pro rata) plus mileage 55p per mile
• Hours:16 hours per week
• Contract: Permanent or Casual basis as Bank staff

There are shifts available in the following areas:

• Ipswich - 3 positions available (16 hours per week)
• Felixstowe - 2 positions available (16 hours per week)
• Eye - 1 position available (16 hours per week)
• Stowmarket - 1 position available (16 hours per week)
• Bury St Edmunds - 3 positions available (16 hours per week)

Home Firstprovides short-term reablement care to help people stay independent in their own homes. As a Reablement Support Worker, you will be part of a caring, dedicated team making a real impact in your community.

You will require a valid driving licence and access to a car, but apart from that no experience is required, as you will receive:

• a full induction and in-depth training
• ongoing support from your team
• the opportunity to complete a fully funded Level 2 Health and Social Care qualification.

Your role and responsibilities

In this role, you will build and maintain positive relationships with customers and their family carers, promoting health, wellbeing, and independence.

You will support individuals through personalised care plans and short-term enablement strategies, offering guidance to help them make informed choices.

At times, you will assist with dignified personal care needs and engage with customers and carers to explore alternative ways of meeting long-term needs.

You will also promote services that enable safe, independent living at home, monitor progress against care plans, and maintain accurate records to support ongoing reviews.

This is a role where the rewards go beyond the day-to-day. You will experience genuine job satisfaction and a strong sense of achievement, knowing your work directly helps people maintain their independence and continue living comfortably in their own homes.

Watch one of our current Support Workers talk about their role.

Flexible hours and salary

We offer a variety of shift patterns, including early (7 am - 3 pm) and late (2.30 pm - 10.30 pm). For those on a 16-hour flexible contract, shorter shifts are also available: 7 am to 11 am or 6.30 pm to 10.30 pm. All full shifts include a 30-minute unpaid, unallocated break. Whether you prefer mornings, evenings, or flexible hours, we have options to fit your schedule and help you achieve a great work-life balance.

The salaryfrom £25,185 per annum comes with performance-related pay progression and potential earnings up to £28,142per annum (pro rata).

You will receive:

• payment for mileage, travel time, and any hours worked on bank holidays
• an enhanced rate of time and one-fifth per hour for Sunday shifts
• access to the Local Government Pension Scheme (LGPS)
• wellbeing support, childcare vouchers, and high street discounts
• refer-a-friend bonus up to £100 (terms and conditions apply).

Travel requirements

This role involves travelling to peoples’ homes in rural locations and driving in various weather conditions, including during hours of darkness, which may occur early in the morning or late in the evening. You will therefore require a valid driving licence and access to a car. If you believe you can meet the travel requirements through other means, please get in touch before submitting your application.

For more information

For an informal discussion about this role, please contact the Staffing and Development Team by either calling 01473 296300or emailing:[e-mail]

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in ourWorkforce Equality Report.

Do you need any reasonable adjustments to help you apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: [e-mail] or 03456 014412.

You can find examples of possible adjustments on our Reasonable Adjustment pages. If you are invited to the next stage, you will have another chance to request adjustments.

Closing date:11.30 pm, 30 September 2026.

Please note that this vacancy is being advertised on a rolling basis. Applications may be reviewed weekly.

This is part of the HFS (Home First Service) wider job family.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid