Support Worker

Hightown Housing Association; Hoddesdon; On-site; GBP 26,000; Full time

Job summary

A prominent housing and support organization is seeking a full-time Support Worker in Hoddesdon. This role involves providing personal care, assisting individuals with daily activities, and developing support plans to promote independence. Candidates should have experience in the care sector, effective communication skills, and a commitment to equality and diversity. The position offers competitive pay and various benefits including generous annual leave, training, and professional development opportunities.

Benefits

Generous annual leave allowance of 33 days

Workplace pension scheme

Annual bonus based on satisfactory performance

Ongoing professional development and training

Employee assistance helpline

Qualifications

• Can-do attitude and genuine desire to help others thrive.
• Ability to adapt to different needs and preferences.
• Committed to equality, diversity, and person-centred care.

Responsibilities

• Assess needs and develop personalised support plans.
• Promote independence through life skills.
• Provide personal care with sensitivity and respect.
• Induct and assist in the mentoring of new staff.
• Support individuals to achieve their goals.

Skills

Experience in the care or support sector

Effective communication

Flexible and reliable

Ability to work shifts

Teamwork

Job description

Support Worker

We currently have opportunities for a full time (37.5 hours per week) Support Worker to join our scheme in Hoddesdon. At Haslewood Avenue, we offer day to day support, including personal care, hoisting, meal preparation and assistance with medication to people with learning difficulties.

Responsibilities

• Assess needs and develop personalised support plans
• Promote independence through life skills such as cooking, cleaning, and budgeting
• Provide personal care with sensitivity and respect
• Follow and contribute to risk assessments and management plans
• Induct and assist in the mentoring of new staff
• Support aspirations and help individuals achieve their goals

About you

• Experience in the care or support sector
• Can‑do attitude and genuine desire to help others thrive
• Effective communication and adaptation to different needs and preferences
• Flexible and reliable, able to work shifts including weekends and bank holidays
• Work well as part of a team and independently
• Committed to equality, diversity, and person‑centred care

We will support your development with a structured induction, comprehensive training, and the opportunity to gain an accredited vocational qualification.

Hightown Benefits

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service (Pro Rata)
• £25,857 pa for a 37.5 hour a week contract or £13.26 per hour
• Workplace pension scheme and life assurance of three times your annual salary
• Annual bonus based on satisfactory performance
• Monthly attendance bonus and annual salary and cost of living review
• Ongoing professional development and training to help you deliver outstanding support
• Employee assistance helpline

We will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.

Appointment to this position will be subject to satisfactory right to work, enhanced DBS, reference and medical checks.

We are an Equal Opportunities & Disability Confident Employer