Support Worker

Nurseplus; Haywards Heath; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Workwise app

Training provided

Blue Light Card

Flexible shifts

Job summary

Nurseplus is seeking a Waking Night Outreach Worker to provide compassionate support to adults in their own homes around Haywards Heath and Burgess Hill. You’ll assist during nights, monitor progress, and offer companionship to those facing mental health challenges, addiction recovery, or complex needs.

You’ll join a caring team, receive industry-leading training, flexible shifts, weekly pay, and opportunities for progression and qualifications such as NVQ Levels 2 and 3.

Qualifications

• You must have an understanding and awareness of working with individuals with addiction.
• 6+ months UK care experience with mental health or supported living.
• Valid driving licence and access to a vehicle.
• Over 18 years old and the right to work in the UK.
• Good standard of English and ability to communicate effectively.

Responsibilities

• Provide overnight community support and companionship for adults in their own homes in Haywards Heath and Burgess Hill.
• Assist individuals during addiction and recovery, provide monitoring and support during waking nights.
• Maintain up-to-date records and write reports as required.
• Able to work independently on night shifts and travel to different care settings.

Skills

English proficiency

Communication skills

Flexibility

Tools

Driving license

Job description

Waking Night Outreach Worker

Salary: £12.85 - 18.40 per hour + Holiday
Reference: HWH/ BUR/OUT

Join Nurseplus as an Outreach Worker – Make a Difference Every Day

At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need. As a Healthcare Assistant, you’ll be providing high-quality care across a range of settings, from elderly care to individuals with learning disabilities, mental health challenges, and more complex care needs. You’ll become part of a compassionate team where every contribution counts.

Why Choose Nurseplus?

• Flexibility that Works for You: Choose your shifts, whether full-time, part-time, days, nights, or weekends, so you can fit work around your life.
• Weekly Pay & Competitive Rates: Earn between £12.85 and £18.40 per hour, with weekly pay and an annual pay review to reward your hard work.
• Workwise App: Take control of your schedule with our Workwise app – manage your availability and easily book shifts on your terms.
• Paid Industry-Leading Training: We pay for you to attend our comprehensive, industry-leading training that’s in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills, whether you’re new to care or have years of experience.
• Ongoing Development Opportunities: From in-house courses to funded qualifications such as NVQ Levels 2 and 3, we support your professional growth at every stage.
• Blue Light Card: Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card.

What You’ll Be Doing

You will be providing community support through wakes nights to adults who are living in their own homes in and around Haywards Heath and Burgess Hill, and require support with what could be mental health issues, substance misuse, and other complex needs.

You will be assisting the individual during their addiction and recovery journey, providing support, monitoring and companionship during waking nights. This is a rewarding role especially, when you are part of an individual’s development and growth.

Duties and Responsibilities

• A passion to work with and enable individuals to live as independent a life as possible
• To provide support and companionship during the night, when some can be most vulnerable
• Relate and interact with individuals
• Have the ability to lone work
• To ensure that up to date records are maintained and to provide written reports as required
• Ability to deal with conflict and difficult situations at times
• Protect yourself from the risk of violence at work

What We’re Looking For

• You MUST have an understanding and awareness of working with individuals with addiction and ideally will have worked in a similar setting
• 6 Months or more UK care experience working with mental health or supported living individuals
• Valid driving licence and access to vehicle
• You must be over 18 years old and have the right to work in the UK
• Flexibility in your availability, with the ability to attend shifts at short notice and travel to different care settings
• A good standard of English and the ability to communicate effectively
• A clear enhanced DBS, which you can apply for upon registration

If you’re passionate about making a positive impact and want to work with a team that truly cares, we’d love to hear from you!

About Nurseplus

At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn’t stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve.