Support Worker

ISWP; Greater London; On-site; GBP 20,000 - 28,000; Full time

Job summary

A community support organization based in Reading is seeking experienced support workers for both day and waking night shifts. The role involves safeguarding families, providing emotional support, and maintaining a professional environment. Candidates should have relevant social work qualifications and flexibility for varied shifts. This position includes attractive benefits such as flexible hours, training, and casual dress code, and is exempt from the Rehabilitation of Offenders Act 1974 due to contact with vulnerable populations.

Benefits

Flexible working hours

Casual dress code

First DBS covered

Holiday allowance

Pension

Training

Qualifications

• Relevant social work qualification or ongoing studies in social work.
• Experience in family support or related settings.

Responsibilities

• Safeguard and promote family welfare.
• Maintain professionalism as per Ofsted regulations.
• Communicate effectively with team and families.
• Ensure cleanliness and organization of the unit.
• Participate in mandatory training and complete reports.

Skills

Excellent interpersonal skills

Good organization skills

Microsoft Office competence

Ability to offer emotional support

Education

Social Work Qualification

NVQ Level 3 (Children) or above

Job description

Hours:

Full time (36 hours) / Part time (Up to 24 hours) / Bank Staff (0 Hours)

About the Role:

We have an opportunity for experienced support workers for both day and waking night shifts to join our Residential Family Assessment Unit based in Reading, Berkshire. We are looking for enthusiastic and committed people who are reliable and able to offer emotional and practical support to our families (Parents / Carers and children up to 2 years old).

Key Responsibilities:

• Safeguard and promote the welfare of all families within the Residential Families Assessment Unit and in the community.
• Contribute to the provision of a secure, stable, supportive environment for the families which respects and promotes their health, culture, religion, race, identity and lifestyle.
• Maintain and promote family residential support work to high levels of professionalism expected by Ofsted under regulation The Residential Families Centres Regulations 2002.
• Keep clear and accurate records, ensuring that good quality report logs are maintained as required.
• Act as a good communicator with excellent interpersonal skills and good organisation skills.
• Be an active team player and work on own initiative.
• Commit to good practice and a positive team approach to work.
• Commit to equal opportunity and challenge any discriminatory and oppressive practices.
• Ensure the unit is kept clean and tidy.
• Encourage parent/carers to participate as appropriate.
• Use Microsoft Office application competently.
• Adhere to GDPR and respect confidentiality of all matters in respect of families.
• Report matters of concern to Manager Lead Family Practitioner within appropriate policy timeframes.
• Complete all mandatory training (Face to Face or Online).

Shift Pattern:

This role is not a 9.00am to 5.00pm and will require the applicant to be flexible.

• 12-hour Shifts.
• Waking Night Shifts.
• Weekend Shifts.

Education & Experience:

• Preferable one of the below qualifications: Any Social Work Qualification (e.g., Newly Qualified); Students studying Social Work (1st, 2nd or Final Year); NVQ (Children) Level 3 and above.
• Preferable experience within Residential Family Support in a Parent and Child Unit, Children’s Centre, School / Nursery or Local Authority.

Benefits:

• Flexible working hours.
• Casual dress code.
• First DBS covered by us (If applicable, subject to terms and conditions).
• Holiday allowance (Subject to Contract).
• Pension (Subject to Contract).
• Training.

Other:

This post is exempt from The Rehabilitation of Offenders Act 1974 (c.53) as it involves contact with children and vulnerable adults.