Support Worker

Salutem Care and Education; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A children's care organization in Gateshead is seeking a passionate Support Worker to join their team. In this role, you'll provide tailored support to young individuals, promoting their independence and life skills while fostering a nurturing and positive environment. Ideal candidates are caring, organized, and committed to personal and professional development, including striving for the Level 3 Diploma in Residential Childcare. This position offers various emotional, medical, and physical support perks, making a meaningful difference in young lives.

Benefits

Emotional Support

Medical Support

Financial Support

Physical Support

Qualifications

• Caring, empathetic, and emotionally resilient.
• Strong communicator with a calm, thoughtful approach.
• Organized, reliable, and a supportive team player.

Responsibilities

• Provide tailored support for young people with diverse emotional, social, and learning needs.
• Assist with daily routines, education, hobbies, and family contact.
• Promote independence, life skills, and personal achievement.

Skills

Caring

Empathy

Communication

Organizational skills

Reliability

Team Player

Education

Level 3 Diploma in Residential Childcare (England)

Job description

About The Company

Nestled in the peaceful countryside, East Farm is a four-bed children’s home where high-quality care meets a calm, therapeutic environment. Here, every young person is supported through a trauma-informed, family-style approach — a place where patience, understanding, and consistency help children grow, heal, and thrive.

We believe that every young person has the potential for positive change. Through trust, empathy, and strong relationships, we empower children to build confidence, make safe choices, and achieve their dreams. At East Farm, every team member plays a vital role in helping young people develop emotional resilience, independence, and a true sense of belonging.

About The Role

As a Support Worker, you’ll join a dedicated, passionate team committed to transforming young people’s lives. No two days are the same — you might help with morning routines and school prep one day and enjoy countryside adventures or support a young person through a challenging moment the next.

Your role is about more than care — it’s about creating a safe, positive, and nurturing environment where young people can flourish, feel valued, and truly belong.

What You’ll Be Doing

• Complete a thorough induction and ongoing training, including safeguarding and trauma-informed practice
• Follow East Farm policies to ensure safety and wellbeing for everyone in the home
• Provide tailored support for young people with diverse emotional, social, and learning needs
• Assist with daily routines, education, hobbies, and family contact
• Promote independence, life skills, and personal achievement
• Create a homely, stimulating environment where young people feel understood and valued
• Build trusting relationships with children, colleagues, families, and professionals
• Keep accurate records and contribute to team meetings, key work sessions, and handovers
• Undertake sleep‑in shifts and remain flexible to meet the home’s needs
• Be proactive in identifying and reporting risks or safeguarding concerns
• Maintain high standards of tidiness and presentation within the home

About You

We’re looking for people who bring warmth, compassion, and curiosity to their work. You’ll be:

• Caring, empathetic, and emotionally resilient
• A strong communicator with a calm, thoughtful approach
• Organised, reliable, and a supportive team player
• Passionate about helping young people overcome challenges and reach their potential
• Motivated to work towards the Level 3 Diploma in Residential Childcare (England) if not already qualified

Why Join East Farm

Joining East Farm means joining more than a team — you’re joining a family. Here, your voice matters, your wellbeing is valued, and your role truly makes a difference every day.

Our Core Values:

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.
• Meaningful: Offering fulfilling opportunities.

Why Choose Us?

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

We have been recognised as a Top Employer 2025 in the United Kingdom.

We have been named as a Top 50 Inspiring Workplace Uk & Ireland.

We are a Disability confident committed company.

We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

“Join a team that shapes futures, builds confidence, and makes every child feel safe, valued, and empowered — become part of the East Farm family today!

Salutem Care and Education is dedicated to protecting and promoting the well‑being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre‑employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.