Support Worker

Acuity Care Group; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive healthcare provider in Exeter is seeking a Support Worker to assist a young lady in living life to the fullest. The role involves providing 1:1 support both at home and in the community, promoting engagement in activities such as music and shopping. Ideal candidates will have experience with learning disabilities or autism and strong communication skills to ensure clarity with the individual and their family. The role offers a pay rate of £14.50 per hour and includes various employee benefits.

Benefits

Access to Westfield Rewards

Westfield Health Cash Plan

Employee Assistance Programme

Blue Light Card discount scheme

Further training in NVQs

Progression opportunities

Ongoing training and development

Refer a Friend scheme

Qualifications

• Empathetic and flexible, with strong communication skills.
• Ideal candidates should have experience in supporting individuals with learning disabilities or autism.
• Ability to maintain professional boundaries while providing support.

Responsibilities

• Provide 1:1 support for a young lady in Exeter.
• Assist with daily activities and community engagement.
• Ensure clear and consistent communication with both the individual and their family.

Skills

Empathy

Patience

Communication skills

Flexibility

Experience with learning disabilities

Understanding of autism

Job description

Camera in selfie mode? Picture perfect! Join us to support this young lady live life to the fullest!

Support Worker

Pay rate: £14.50 per hour

Shifts: 8am–8pm / 8pm–8am

We're looking for a Support Worker to be part of one person's journey to live life their way in Exeter. They love music, social media, shopping trips, women's football and exploring new places. To help them do more of what they enjoy, we need someone local who knows Exeter, can drive their car, and holds a full UK licence.

You'll provide 1:1 (sometimes 2:1) support, both at home and in the community, from meaningful activities to keeping their home comfortable. You'll need to be a calm and nurturing person with strong communication skills. You also need to be friendly and supportive but keep strong professional boundaries to be able to successfully support this young lady.

She communicates with her family regularly, especially mum, so it's really important that we're all clear and consistent with messages with no confusion. The young lady is very communicative when she's in the "green" and has great verbal communication skills but also loves communicating in written form (text messages, emails, written notes). As she starts moving through "amber" and "red" her ability to communicate deteriorates. She doesn't like visual aids or symbols, and can struggle with tone, so can be upset or offended if she takes something the wrong way or thinks you were being disrespectful. You may need to explain common sayings as she can take things quite literally, and to check if she's understood something it's always good to get her to repeat something back to you.

We're looking for someone empathetic, patient, and flexible, ideally with experience supporting people with learning disabilities, autism, behaviours that can be seen as challenging, mental health needs, or brain injury.

More About Acuity Care Group

We have been around for nearly 20 years and have over 900 people working across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising three specialist business divisions:

• LD&A Learning Disabilities & Autism
• Bespoke
• Team Brain Injury

This role sits within our LD&A family, and you will be supported by an experienced hands‑on Team Leader. We work together in a wide variety of locations to support adults and children with complex care needs and a range of both physical and mental disabilities. We are person‑centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment and helps clients access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link. If you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We do offer additional benefits including:

• Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
• Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
• Employee Assistance Programme (EAP), support helplines and counselling for mental wellness, finances, and relationships
• Blue Light Card discount scheme and tickets for a free event (horse race, comedy show, etc.)
• Further training in NVQs in Health and Social Care
• Progression opportunities within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme – receive up to £500!