Support Worker

JobStart Scheme; Dungannon; On-site; GBP 10,000 - 40,000; Part time

Job summary

A care provider organization located in Dungannon is seeking a Support Worker to assist adults with physical disabilities and sensory impairments. The role involves facilitating activities and providing personal care to users in a supportive environment. Candidates should possess excellent communication skills and a strong understanding of disabilities. The position offers up to 25 hours per week on a temporary contract basis.

Qualifications

• Ability to communicate clearly and adapt to different needs.
• Understanding challenges faced by individuals with disabilities.
• First aid and basic medical knowledge.
• Documenting care plans accurately.

Responsibilities

• Assist service users with personal care needs.
• Organise and facilitate activities for service users.
• Maintain a clean and safe working environment.
• Keep up to date records relevant to designated roles.

Skills

Effective communication

Patience

Adaptability

Knowledge of disabilities

First aid awareness

Job description

THE EMPLOYER IS: WILLOWBANK LTDThe role consists of working with adults with physical disabilities and sensory impairments. You will be required to work as part of a team, under the supervision of management in the provision of individual and group programs of care, designed to maximise the potential of each individual.Consistent with the aims of Willowbank the Support Worker will be involved in a range of activities including organising and facilitating activities, direct supervision, personal care tasks, and the motivation of people with physical disabilities and or sensory impairments.

Responsibilities

• Ensure Health & Safety policies and procedures are adhered to at all times.
• Assist service users with personal care needs and toileting. These tasks require great sensitivity and respect for the dignity of the person.
• Assist with organised activities for service users, requiring good motivational skills. Liaise with line management to provide appropriate activities in line with Willowbanks stated objective of 'Maximising Potential'.
• Assist with the serving of refreshments / lunches and associated duties i.e. setting and cleaning of tables etc.
• Assist service users who require help cutting or eating their food. Presentation of food should be appropriate to users expressed need / preference.
• Assist with the maintenance of a clean and safe working environment.
• Keep up to date records relevant to their designated roles. These will be provided by management.

Skills and Qualifications

• Ability to communicate clearly and adapt to different needs (e.g., using simple language, non-verbal cues, or assistive technology). Active listening to understand the person’s preferences and concerns.
• Understanding the challenges faced by individuals with disabilities. Showing patience and respect for their dignity and independence.
• Quickly assessing situations and finding practical solutions. Handling unexpected challenges calmly.
• Adjusting to different environments, routines, and individual needs. Being flexible when plans change.
• Ability to assist with mobility or personal care when required. Managing stress and maintaining a positive attitude.
• Knowledge of physical, intellectual, and sensory disabilities. Awareness of assistive devices and accessibility requirements.
• First aid and basic medical knowledge. Understanding safeguarding principles and risk assessment.
• Helping with hygiene, dressing, and feeding when needed. Maintaining dignity during personal care.
• Documenting care plans and progress accurately. Communicating effectively with healthcare professionals and family.

Further Information

The Employer is: WILLOWBANK LTDJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1746490 Job Sector Carers and Support Workers Area Co Tyrone Location Dungannon Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 19/11/2025 Closing date 30/12/2025 Worktime 10am-3pm, days to be confirmed with employer

Area: Derry or Londonderry
Closing date: 21 Nov 2025