Support Worker

HomeCareDirect Ltd; Downham Market; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading home care provider is seeking a Support Worker in Downham Market to deliver dedicated personal care to a client with complex needs. The role requires flexibility with hours, essential experience in caring for individuals with seizures, and a valid UK driving license. Join a compassionate team that values its employees and provides outstanding training and support.

Benefits

Competitive Pay & Benefits

Company pension scheme

Enhanced bank holiday pay

Paid training

Employee perks like Blue Light discount card

Qualifications

• Female-only position in accordance with The Equality Act 2010.
• Driver with a full UK driving license and own vehicle required.
• Previous experience and knowledge of seizures are essential.

Responsibilities

• Provide personal care and administer medication.
• Assist with daily household tasks and care for pets.
• Support client with complex neurological disorders.

Skills

Compassionate care

Communication skills

Experience with seizures

Job description

Overview

Support Worker

Job Ref Number: ZR493 | Location: Norfolk, East Anglia | Hours: 16 hours per week | Pay: £13.18 per hour

About HomeCareDirect

HomeCareDirect is a leading national provider of personalised home care. We are dedicated to delivering safe, compassionate, and person-centred care while ensuring our staff receive high-quality training, supervision, and career development opportunities.

Why Join Us

• Competitive Pay & Benefits
• Company pension scheme
• Enhanced bank holiday pay
• Paid training

Ongoing Support & Recognition

• Dedicated Regional Care Lead & Nurse support
• 24/7 on-call assistance
• Employee perks, including:
• Blue Light discount card
• Long Service Awards
• PA of the Quarter Awards
• 24/7 confidential wellbeing support via Spectrum Life

The Role

As a Personal Care Assistant, you’ll be part of our client’s dedicated support team, providing essential care in their home. You’ll be employed by HomeCareDirect but will focus solely on supporting this client.

This role is for 16 hours per week. Shifts will be allocated to meet the needs of the client so flexibility will be required, however the hours will generally be over 2 days a week working 9am to 5pm.

About the Client & Your Responsibilities

Our client is a lady who has complex neurological disorders and epilepsy. She enjoys socialising, and her hobbies include visiting places, car boots, gardening, and crafts. She also volunteers at the local hospital.

Due to the unpredictability of her condition her care needs can vary from day to day but may include assisting with personal care, administering medication, moving and handling with the use of hoists and daily household tasks, including helping take care of her cat ‘Clive’.

Training & Support

We provide comprehensive, paid training (to CQC standards) before your start date, covering:

• Full induction
• Safeguarding Adults
• First Aid / Food Hygiene / Health & Safety
• Medication Administering / Personal care
• Moving & Handling with Hoists
• Neurological disorders / Epilepsy

All training must be completed prior to start date and is paid at minimum wage.

Who We’re Looking For

• This position is female-only, in accordance with The Equality Act 2010 Schedule 9 Part 1
• Driver will a full UK driving licence and have your own vehicle with business insurance (or willingness to obtain)
• Previous experience and knowledge of seizures is essential.
• Must be proficient in English communication skills both verbally and written.
• A non-smoker if preferred.
• A compassionate, reliable, and committed individual
• Commitment to long-term, person-centred care

Join a Team That Cares

At HomeCareDirect, we are committed to safe, fair recruitment and ensuring all staff are vetted, trained, and supervised to the highest standards. A full, enhanced DBS certificate will be obtained for this role.

At HomeCareDirect, we pride ourselves on delivering high standards of care and professionalism and we know that starts with our people.

If you’re looking to join a growing team where you’ll be valued, supported, and have a genuine impact, we’d love to hear from you.

Please only apply if you have the right to work in the UK. We are unable to offer sponsorship.