Support Worker

Dimensions (UK) Ltd.; City of Westminster; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Overtime pay uplift

Flexible shifts

30 days annual leave

Career progression

Salary advance

Discounts

Life assurance

Pension

Training

Enhanced DBS

Diversity interview guarantee

Reasonable adjustments

BSL recruitment videos

Job summary

Dimensions (UK) Ltd. in London is seeking an experienced Support Worker to join our Greenford-based supported living home.

You will work with three gentlemen aged 25-50, acting as a key worker and supporting independence, personal care, cooking, medication administration and following structured plans. You'll join a calm, patient team, with flexible shifts across days and alternate weekends, and opportunities for progression.

Qualifications

• Experience supporting autistic individuals and learning disabilities.
• Calm, patient and solution-focused attitude.
• Willingness to work across multiple flats and partnerships.

Responsibilities

• Promote independence in daily living.
• Provide prompts for personal care and cooking.
• Administer medication per plan.
• Follow support plans to ensure safety.
• Document information accurately.
• Build relationships with families and professionals.
• Use IT for e-learning and records.
• Adapt to changing needs calmly.

Skills

Empathy

Communication

Consistency

Problem-solving

IT literacy

Tools

Record keeping systems

Job description

We're seeking an experienced Support Workers to join our supported living home in Greenford, Ealing. This is home to three gentlemen aged 25-50, each living independently in their own flat within the same building. You'll work across all three flats, acting as a key worker for one person while still contributing to the wider support team. The three people we support are autistic and have learning disabilities. Each person has their own strengths, interests, communication style and support needs, including mental health needs. The home supports people who may present behaviours of distress, so we're looking for someone calm, confident and patient, someone who can remain solution-focused when situations change quickly. Support is provided on a 2:1 basis during the day, so you'll always be working alongside a colleague. Your role will involve promoting independence in daily living, offering gentle prompts around personal care, supporting with cooking and meal preparation, administering medication, and following structured support plans to ensure consistency and safety. These gentlemen enjoy active, fulfilling routines, with interests including swimming, theatre visits, coffee outings, motorway drives, farm trips, seaside days out and summer visits to London Zoo.

Shift patterns include: 07:15 to 14:45, 14:30 to 22:00, 07:00 to 22:00 and alternate weekends.

You are an experienced Support Worker who shares our values of Ambition, Courage, Integrity, Partnership and Respect. You're confident supporting people with autism, learning disabilities and behaviours of distress, and you understand the importance of empathy, consistency, and clear communication. You will have experience offering emotional support, promoting independence, and documenting information accurately. You're comfortable building relationships with families and professionals and you're able to adapt to changing needs while remaining calm and encouraging. You also bring basic IT literacy for e-learning and record keeping, along with the patience and problem-solving mindset needed to support people in a busy and rewarding environment. The wider team will offer coaching, guidance and continuous development to help you build your specialist skills.

At Dimensions, every day is a chance to make a real difference. As a Support Worker in Ealing, you'll bring purpose and stability, supporting three gentlemen to enjoy the routines and moments that matter most to them. Recognised as a Great Place to Work for eight years running, we'll support you to grow, feel valued, and take pride in the difference you make every single day.

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays - pro rata)
• Opportunities for career progression
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts - Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us, An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.