Support Worker

Southdown; Burgess Hill; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Health cost cash-back scheme

Interest-free loans

Access to the Easit Network

Blue Light card

Free advice and counselling service

25 days paid holiday

Job summary

Southdown is seeking a compassionate Support Worker to help individuals with learning disabilities live independently and with dignity at Roman Court, Burgess Hill. You’ll assist with daily living tasks, encourage community engagement, and provide empowering care.

Training is provided, and DBS checks are funded by Southdown. The role covers 25 hours per week with a starting rate of £13.45 per hour plus shift allowances, with unsociable hours and sleep-in shifts compensated as outlined in the

Qualifications

• Patient and empathetic approach to care.
• Completion of Southdown’s training in health & social care and safeguarding.
• Willingness to support intimate and personal care needs.
• Enhanced DBS check (paid for by Southdown).

Responsibilities

• Support people with learning disabilities to live independently and with dignity.
• Encourage clients to engage with community activities (walks, cinema, shopping, café visits).
• Assist with daily living tasks (cooking, cleaning, personal care).
• Contribute to building clients’ confidence and independence through empowering care.

Skills

Patient empathy

Training completion

DBS check aided by employer

Mobility support experience

Job description

Description

Support people with learning disabilities to live full, happy lives.

Location: Roman Court, Burgess Hill

Salary: £13.45 per hour + shift allowances

Hours: 25 per week

Allowances (dependent on working times):

• Unsociable hours uplift: £4.51 extra per waking night shift
• Sleep-in shifts: £61 per shift (10pm-7am)
• Sleep-in disturbance: If disturbed for 1-4 hours, you get the unsociable hours uplift plus normal hourly pay for time worked. If disturbed for 4+ hours, you’re paid normal hourly rate for the entire shift plus the £4.51 allowance.

Who are we:

Southdown is a not-for-profit provider supporting 160 adults with learning and physical disabilities across Sussex. We run 23 supported living services and 4 residential care homes.

What you’ll be doing:

Are you passionate about making a real difference? We’re seeking a compassionate and adaptable Support Worker to help individuals live independently and with dignity. Your role involves encouraging clients to connect with their community through activities like walks, cinema, shopping, and café visits, alongside supporting daily living tasks such as cooking, cleaning, and personal care.

You’ll help build clients’ confidence and independence through empowering care in a rewarding role where no two days are the same.

Previous experience in roles such as Health Care Assistant, Support Worker, Nurse, or Mental Health Care Worker is welcome but not essential, as full training will be provided.

"The best thing about my job is the clients. Getting to know them, getting to know their characters and just enjoying life with them" - Karen, Southdown Support Worker.

Service Description: Roman Court

The service provides support for 5 people with learning disabilities. Roman Court is a purpose-built block of flats which opened in 2004. The supported living scheme comprises of the 6 self-contained flats on the top floor of the building. One of the flats functions as the office, staff sleep-in room and communal space. The property is in the centre of Burgess Hill with the railway station, bus stops and main shopping area within close walking distance.

Our clients are supported to lead active, fulfilling lives and are supported to make the most of their local community while developing each client’s choice, control and independence.

Perks and benefits:

• Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
• Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
• Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
• Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
• Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
• 25 days paid holiday plus bank holidays (or paid time in lieu for any bank holidays worked)

Knowledge, skills and experience

What you need for the role:

• A patient, empathetic approach
• Completion of Southdown’s training in health & social care, moving and handling, Positive Behaviour Support, safeguarding, and health protocols
• Willingness to support intimate and personal care needs
• Enhanced DBS check (paid for by Southdown)

What would be nice:

• Experience supporting people with physical or cognitive disabilities, learning disabilities, or mental health issues
• Experience handling challenging behaviourKnowledge of medication administration and record-keeping
• Previous professional or personal care experience
• Familiarity with Makaton or other non‑verbal communication methods

Additional Requirements (sometimes needed)

• Physical ability to assist with mobility (e.g., pushing wheelchairs, supporting bathing) and participate in activities like long walks
• A full manual driving licence may be needed to operate service vehicles and support community access

Training:

Full training is provided, so no prior experience is necessary. You’ll gain qualifications and develop your skills with the largest housing, care, and support provider in Sussex.

Contact information

Our online careers page has a list of helpful FAQs that you can view here. If you have any further questions, please get in touch with recruitment via email at [e-mail].

We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI) and welcome applications from all candidates that meet our job specifications. If you feel there is a barrier that potentially prevents you from applying, do get in contact with us, as we are always happy to discuss (or arrange a discussion with the recruiting manager) to explore if any reasonable adjustments can be made to support your application.