Support Worker

Red 5 People Ltd; Buntingford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A crisis support organization in Buntingford seeks empathetic individuals for the role of Crisis Wellbeing Coach. The role involves delivering wellbeing sessions, supporting individuals in their recovery, and maintaining a respectful environment. Candidates should be reliable and motivated, with full training provided. This position offers the chance to make a positive impact on mental health during crises.

Qualifications

• Empathetic and motivated individuals needed for supporting people in crisis.
• Ability to build trusting relationships and support recovery goals.
• Training provided for structured wellbeing interventions.

Responsibilities

• Deliver one-to-one and group wellbeing sessions.
• Support individuals to rebuild confidence and manage routines.
• Maintain accurate records in a safe environment.

Skills

Empathy

Reliability

Motivation

Job description

Join a new Crisis Wellbeing Centre and help others find their way through tough times. A new 24‑hour crisis support service is opening in Buntingford this January. The Crisis Centre will provide a safe, calm space for up to seven people at a time who are experiencing a mental health crisis — offering compassionate, short‑term support as an alternative to hospital admission. We’re looking for empathetic, reliable, and motivated individuals to join the team as Crisis Wellbeing Coaches. You’ll provide practical and emotional support, help people build coping skills, and deliver structured wellbeing interventions — with full training and resources provided. You’ll be part of a supportive, friendly team where kindness, respect, and growth are at the heart of the work. This is a rewarding role for those who want to make a tangible impact on people’s lives while developing their own skills and experience in mental health.

Your role

• Deliver one-to‑one and group wellbeing sessions on topics such as stress, resilience, and emotional wellbeing.
• Support people to rebuild confidence, manage daily routines, and set personal recovery goals.
• Build positive, trusting relationships that promote hope and self‑determination.
• Work alongside NHS colleagues who complete clinical assessments.

Maintain accurate records and contribute to a safe, respectful environment.